RH Metairie | The Gallery at Lakeside Shopping Center

Amazing furniture with high quality and superb customer service!
Feb 13th, 2024

I went into the Lakeside store with my children ready to purchase a sofa. We met Kaylee who was amazing. We ended up buying 2 full rooms of furniture and the service didnt stop after the transaction. She is absolutely wonderful and goes out of her way to help us with any questions. There is a very unfriendly matronly looking manager there who obviously doesnt have children that was snarky but Kaylee made up for her. We cant wait to get out furniture!!!!
Oct 3rd, 2023

Extremely helpful staff that is available when you need them. Beautiful pieces of furniture, as always. Commanding, well built furniture that will last for generations.
Aug 29th, 2023

I was greeted by a very nice lady named Winnifred. Her co worker tried to shoo me out of the store by proceeding to blast me with a just for your referencethat couch (see picture) is $16,000. Just so she knows if I saw something I liked, price becomes less important. But Winnifred was excellent.
Jan 3rd, 2023

RH has become a furniture experience of choice for many over the years... certainly as with me. Like all furniture companies, high-end and the basics, there can be a defect noticed immediately or over time. And if the customer service and communication of the interior design/sale team doesn't match the quality off the brand name then they wouldn't continuously receive my loyalty as a customer. Nor many others when investing the amount of $ that we do with RH. Kenya has been absolutely spot on with helping me with a couple miner issues with a former purchase. Surprisingly from such a time ago. She remembers me when I visit the gallery every time. She has been on top of servicing my concerns. The customer service has been perfect. This is what gains loyalty to a name brand and even more so to the representative of that brand. Thanks Kenya! Jeff.
Jun 22nd, 2022