Greater New Orleans Federal Credit Union
-
3105 Lime St
Metairie, LA 70006 - 504-454-8224
Hours
Chamber Rating
-
Michael Mcknight
I would like to commend Brittany Johnson for providing excellent customer service for an issue I needed assistance with. She responded to the communication I sent with an open ear and a very detailed quick response.
Mar 16th, 2024 -
Loveless Graham
Nov 25th, 2023 -
Dwayn Williams
Polite , courteous
Oct 21st, 2023 -
Brandon Savoie
I am deeply disappointed by the lack of support and resolution I have received from GNO FCU. Despite being a loyal customer, the credit union has failed to address a crucial issue regarding my car title. Last year, I paid off my car loan and the credit union claimed to have mailed the car title to me. However, it never arrived in the mail. They then requested that I file a "lost mail" claim with the post office, which I did. After a thorough investigation by the post office, it was determined that the title could not be located. What is most frustrating is that the credit union did not use proof of delivery when mailing the title. They now expect me to bear the burden of their mistake by paying a fee to obtain a new copy of the title at the DMV. Despite my attempts to explain this to them, they have shown a complete lack of responsibility and accountability. As a result of their negligence, I am left without proper documentation for my vehicle. It is disheartening to see a credit union, which should prioritize the needs and satisfaction of its customers, demonstrate such a lack of care. I hope that my experience serves as a warning to others considering doing business with this credit union. The lack of support, failure to take responsibility, and disregard for customer concerns make it clear that they do not prioritize their customers' best interests. I strongly advise seeking alternatives for your financial needs. It is essential to choose an institution that values its customers and is willing to provide the necessary support when issues arise.
Jul 28th, 2023 -
Denise Duhon
I've been with this bank for over 35 years. The first time within that timeframe, I forgot to transfer money from one account to another .To cover an auto monthly withdrawal for my house notes. The items was returned by the credit union the morning of the 5th at 8am. When I discovered today was the 5th of the month. Immediately I transferred the funds at 9:45am that morning. Normally I would transfer the funds weeks before the note is due. But, I can't say how I over looked the payment this month. The credit union have been making the same withdrawal for over 28 years. I feel good customer service would have been to contact me before returning the item. The reason for doing business with a credit union vs a big bank institution is the closeness. It's time to reconsider
Jun 3rd, 2023
Contact Info
- 504-454-8224
Questions & Answers
Q What is the phone number for Greater New Orleans Federal Credit Union?
A The phone number for Greater New Orleans Federal Credit Union is: 504-454-8224.
Q Where is Greater New Orleans Federal Credit Union located?
A Greater New Orleans Federal Credit Union is located at 3105 Lime St, Metairie, LA 70006
Q What is the internet address for Greater New Orleans Federal Credit Union?
A The website (URL) for Greater New Orleans Federal Credit Union is: https://www.gnofcu.com/
Q What days are Greater New Orleans Federal Credit Union open?
A Greater New Orleans Federal Credit Union is open:
Wednesday: 10:00 AM - 4:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: 9:00 AM - 1:00 PM
Sunday: Closed
Monday: 9:00 AM - 4:00 PM
Tuesday: 9:00 AM - 4:00 PM
Q How is Greater New Orleans Federal Credit Union rated?
A Greater New Orleans Federal Credit Union has a 3.3 Star Rating from 57 reviewers.
Hours
Related Categories
Ratings and Reviews
Greater New Orleans Federal Credit Union
Overall Rating
Overall Rating
( 57 Reviews )Michael Mcknight on Google
I would like to commend Brittany Johnson for providing excellent customer service for an issue I needed assistance with. She responded to the communication I sent with an open ear and a very detailed quick response.
Loveless Graham on Google
Dwayn Williams on Google
Polite , courteous
Brandon Savoie on Google
I am deeply disappointed by the lack of support and resolution I have received from GNO FCU. Despite being a loyal customer, the credit union has failed to address a crucial issue regarding my car title.
Last year, I paid off my car loan and the credit union claimed to have mailed the car title to me. However, it never arrived in the mail. They then requested that I file a "lost mail" claim with the post office, which I did. After a thorough investigation by the post office, it was determined that the title could not be located.
What is most frustrating is that the credit union did not use proof of delivery when mailing the title. They now expect me to bear the burden of their mistake by paying a fee to obtain a new copy of the title at the DMV. Despite my attempts to explain this to them, they have shown a complete lack of responsibility and accountability.
As a result of their negligence, I am left without proper documentation for my vehicle. It is disheartening to see a credit union, which should prioritize the needs and satisfaction of its customers, demonstrate such a lack of care.
I hope that my experience serves as a warning to others considering doing business with this credit union. The lack of support, failure to take responsibility, and disregard for customer concerns make it clear that they do not prioritize their customers' best interests.
I strongly advise seeking alternatives for your financial needs. It is essential to choose an institution that values its customers and is willing to provide the necessary support when issues arise.
Denise Duhon on Google
I've been with this bank for over 35 years. The first time within that timeframe, I forgot to transfer money from one account to another .To cover an auto monthly withdrawal for my house notes. The items was returned by the credit union the morning of the 5th at 8am. When I discovered today was the 5th of the month. Immediately I transferred the funds at 9:45am that morning. Normally I would transfer the funds weeks before the note is due. But, I can't say how I over looked the payment this month. The credit union have been making the same withdrawal for over 28 years. I feel good customer service would have been to contact me before returning the item. The reason for doing business with a credit union vs a big bank institution is the closeness. It's time to reconsider
Overall Rating
Overall Rating
( 57 Reviews )Write a Review
Financial Institution Near Me in Metairie, LA
First National Merchant Solutions
Metairie, LA 70005
(504) 831-8783 ( 0 Reviews )
Stern Wealth Management
Metairie, LA 70002
504-841-0045 ( 0 Reviews )
Bryan K. Palmisano, LUTCF
Metairie, LA 70002
504-888-3003 ( 0 Reviews )
Check Into Cash
Metairie, LA 70003
(504) 455-8880 ( 17 Reviews )
Advance America
Metairie, LA 70002
(504) 887-6867 ( 264 Reviews )
IPX1031 - Investment Property Exchange Services, Inc.
Metairie, LA 70005
504-235-1027 ( 0 Reviews )
Michael Murphy - Raymond James
Metairie, LA 70001
504-837-1733 ( 0 Reviews )
Xplore Federal Credit Union
Metairie, LA 70005
888-897-5673 ( 2 Reviews )