Paretti Mazda Service

Yesterday I went to Mazda for my car service. Ronnie, who used to take care of it has moved and John Gantt took care of it. I was very impressed with the overall care and concern he showed to me, and was very patient and polite. He also assured me that he would be available in case I had any questions after the servicing which was very assuring. Thank you very much John and it was a pleasure meeting you.
Feb 25th, 2024

Mazda has been great for us. I posted on their Collision site as well. Our CX5 was totalled and Amy, Tim, and staff made sure we got a new one and on our way. High fives all around. Thanks Mazda!
Nov 29th, 2023

As usual these guys are phenomenal, every time I have brought my car just reinforces why its the only place I bring my car. Also the service center has tons of amenities.
Jun 5th, 2023

Scheduled an appointment eight calendar days in advance for a manufacturer recall. Made the effort to drop the car off the night before, because I knew I wouldn't be there when they opened at 7:30 AM. I got a call at 9:30 that the part to be replaced was not in stock and my vehicle would not be ready for at least another day. Why did I make an appointment? Thank goodness I didn't plan to show up and wait for service! They also denied my request for a loaner. Picked up my car with no work done, and noticed a few days later that my hood wasn't fully latched. If they can't have a common part on hand for a scheduled recall service, I'm scared to let them turn a wrench on my car. Good luck finding the key drop. They told me I "didn't go far enough;" I walked around the place for 20 minutes and ended up hiding my key under a traffic cone. No kidding gonna drive to Houma or Baton Rouge to get my fuel pump replaced. Would not trust Paretti Mazda Service to replace my wiper blades. The sad thing is that their mechanics are probably talented and underpaid, but the front end experience is so bad that I just can't take the chance.
Mar 22nd, 2023

Feb 16th, 2023