Capital One Bank

Capital one should be ashamed of themselves open for 3 hours on Saturday I got in the drive thru line at 11:55 the lady closed her blinds when she saw me. When calling and going to the branch its always rude customer service
Apr 5th, 2024

Was being scammed, so the powers that be closed my accounts and are sending me my money to deposit elsewhere. Not overly thrilled to be treated like that after 30 plus years as a customer.
Apr 4th, 2024

Jan 28th, 2024

Jan 2nd, 2024

I am a Capital One Business Credit Customer. I have been considering moving my business checking accounts from Gulf Coast Bank to Capital One, but every time I call the branch no one ever picks up and I have not been available during lobby hours to visit in person. I went to the bank this morning to make a payment on one of my accounts. There were two workers standing at the entrance greeting customers. I was not greeted for some reason. The teller was very nice, no issues there. On my way out, I asked one of the workers if she was someone that could help me set up a business checking account. With an attitude, she looked me up and down and stated she was currently speaking to another customer standing 15 feet away. I apologized and asked if she had a business card. I was hoping to get a direct line since no one ever answers the branch phone number. As if annoyed, she reached for a business card with an attitude while saying "anyone can help you with that". I told her I would speak with someone else and walked out. I definitely won't be moving my accounts to Capital One now and won't be utilizing my Capital One credit anymore. One terrible "banker" can really have your business lose a loyal customer.
Mar 24th, 2024