Direct Auto Insurance

Mrs. Shiela Conner was very friendly and knowledgeable. She had me set up with all my needs quickly and patiently. I highly recommend her and Direct Auto!
Apr 7th, 2024

Sheila saved the day for me. She's a blessing and I can't say enough good things about her she went over and above on her professionalism and kindness towards me and my situation. Thank you so much Sheila for everything Jeffery...
Apr 7th, 2024

She is great at what she does got me everything I needed at a great rate she is awesome
Apr 5th, 2024

Very Friendly agent helped with no problems! Thank you Sheila for your help!
Feb 21st, 2024

I spoke with an AMAZINGLY talented representative named Amanda Tezeno and she went beyond her job duty to do the most outstanding customer service I have EVER had in my life. I give her 100 out of 10 and I HIGHLY recommend her to EVERYONE who is considering direct auto. Ms Amanda was patient while I was yelling at my children lol, she was very polite and didnt have an attitude while I was trying to de-escalate the situation in my surroundings, she empathized with me and was very positive and gave encouraging words while helping me with my auto insurance Talk about multi tasking . She was caring, understanding, and quick to resolve my issue. Ms Amanda has the most outstanding problem solving I have ran across thus far and I dont even reside in Lake Charles. I only wish I could call her directly next time theres an issue so I can always have a warm home like experience. She gives the meaning to southern hospitality.
Feb 17th, 2024