Nothing Bundt Cakes

Always DELIGHTFUL!!!!
Mar 21st, 2024

Very clean great customer service cake also delicious
Mar 20th, 2024

Feb 21st, 2024

Actually 0 in rating. I went in, told the girl I wanted the Birthday party package which should have been $37.50 but ended up being $73.20. They Assumed wrong. Any way to get more money in their pocket and out of yours. Watch the transactions out there!
Jan 9th, 2024

I havent been to the old location, but was told theres a location in Lafayette. I decided to visit the store 2 other times prior to yesterday (Jan.5, 2024) and the service was still the same from the first time, horrible. I watched the ladies interaction with the line of other customers, and it seemed as though the customers are a bothersome instead of a happy invitation to be visiting the place of BUSINESS! First time I visited, it was no greetings nor welcoming from any team member. I walked to the counter and waited for acknowledgment, but didnt get it. I let it slide bc I was thinking maybe there was something stressful that may have happened prior to me entering. The second time, I place an order for a birthday cake online. I went in the store to pickup the cake (around the Thanksgiving holiday) and one of the team members was nonchalant about the order, almost to the point I didnt think it was completed. I got my order then and vowed I wouldnt go there again, but didon yesterday. Still it was the same environment. No greetings, no thank you, no how can I help you, no small talk, no nothing!!! Why should I or anyone else continue to support a franchise business who could care less about the value of their customers they choose to serve. I will never go back, Ill encourage my family to spend their money elsewhere too! The reason for my 2 stars, is because it a franchise and the products are the same from state to state. I have traveled to 48 states and where theres a Nothing Bundt Cakes, Ive stopped. Treating oneself or others supposed to be joyfully energized by staff! The place should represent happiness and excitement, not anger and frustration. This definitely makes the enjoy of the product taste horrible when it shouldnt have to. Atmosphere was a 1 star simply because of the cleanliness and design, not bc of the feeling. No stars for service! Service consists of multiple things. Quality, reliability, respect, leading by example approaches (from management), etc. This is clear to me that management/owners may be the same or just dont care/encourage staff.
Dec 20th, 2023