Chamber of Commerce

      Metro by T-Mobile

      ( 46 Reviews )

      Metro by T-Mobile
      • 3531 Ambassador Caffery Pkwy
        Lafayette, LA 70503
      •   337-534-8863
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      Hours

      Tuesday:
      9:00 AM - 7:30 PM
      Wednesday:
      9:00 AM - 7:30 PM
      Thursday:
      9:00 AM - 7:30 PM
      Friday:
      9:00 AM - 7:30 PM
      Saturday:
      9:00 AM - 7:30 PM
      Sunday:
      11:00 AM - 6:00 PM
      Monday:
      9:00 AM - 7:30 PM
      CALL DIRECTIONS REVIEWS

      Chamber Rating

      2.9 - (46 reviews)
      19
      2
      1
      3
      21
      Read Our 46 Reviews

      Chamber Rating

      2.9 - (46 reviews)
      19
      2
      1
      3
      21
      › ‹
      • Brittany Lute

        If I could rate this store a zero star I would, I went in to port my number over and to get a new phone which was on promotion for $99, I do understand that there are taxes, activation fee, and first month of service, but the worker quoted me nearly $400 and when I tried to get an understanding of what I was being charged for she started saying it came out that way because of taxes and activation, when I got home I realized she had not given me a receipt, so I called and she texted a copy of the receipt, she had added a case, a speaker, and a charger none of which I asked for, she said that she had to add those things so that I could get the promotion, she lied and now I'm stuck with those charges, she said she did me a favor because otherwise I would be paying full price, I will never give them my business again, and I will tell others the same, SCAMMERS!!!!!!
        Feb 17th, 2024

      • Marie Dutsch

        Based on the reviews, I won't go to this location. Wanted to change carriers, but OMG no one has anything nice to say about this location... which is closest to where I stay
        Jan 30th, 2024

      • Sany

        Every time I go there they are late opening the store. No apologies, just a I don't give a damn look. People are busy and time is important.
        Sep 10th, 2023

      • Kevin White


        May 27th, 2023

      • Chad Holmes


        May 26th, 2023

      Read Our 46 Reviews

      About
      Metro by T-Mobile

      Discover the smarter way to get all of the high-end devices you want and the network you need, for less. Visit us today at 3531 Ambassador Caffery Pkwy in Lafayette, or give us a call at (337) 534-8863.

      Contact Info

      Questions & Answers

      Q What is the phone number for Metro by T-Mobile?

      A The phone number for Metro by T-Mobile is: 337-534-8863.

      Q Where is Metro by T-Mobile located?

      A Metro by T-Mobile is located at 3531 Ambassador Caffery Pkwy, Lafayette, LA 70503

      Q What is the internet address for Metro by T-Mobile?

      A The website (URL) for Metro by T-Mobile is: https://www.metrobyt-mobile.com/stores/bd/metro-by-t-mobile-lafayette-la-10208581/?utm_source=google&utm_medium=lastmile&utm_campaign=10208581

      Q How big is Metro by T-Mobile?

      A Metro by T-Mobile employs approximately 20+ people.

      Q What days are Metro by T-Mobile open?

      A Metro by T-Mobile is open:
      Tuesday: 9:00 AM - 7:30 PM
      Wednesday: 9:00 AM - 7:30 PM
      Thursday: 9:00 AM - 7:30 PM
      Friday: 9:00 AM - 7:30 PM
      Saturday: 9:00 AM - 7:30 PM
      Sunday: 11:00 AM - 6:00 PM
      Monday: 9:00 AM - 7:30 PM

      Q How is Metro by T-Mobile rated?

      A Metro by T-Mobile has a 2.9 Star Rating from 46 reviewers.

      Hours

      Tuesday:
      9:00 AM - 7:30 PM
      Wednesday:
      9:00 AM - 7:30 PM
      Thursday:
      9:00 AM - 7:30 PM
      Friday:
      9:00 AM - 7:30 PM
      Saturday:
      9:00 AM - 7:30 PM
      Sunday:
      11:00 AM - 6:00 PM
      Monday:
      9:00 AM - 7:30 PM

      Ratings and Reviews
      Metro by T-Mobile

      Overall Rating

      Overall Rating
      ( 46 Reviews )
      19
      2
      1
      3
      21
      Write a Review

      Brittany Lute on Google

      image If I could rate this store a zero star I would, I went in to port my number over and to get a new phone which was on promotion for $99, I do understand that there are taxes, activation fee, and first month of service, but the worker quoted me nearly $400 and when I tried to get an understanding of what I was being charged for she started saying it came out that way because of taxes and activation, when I got home I realized she had not given me a receipt, so I called and she texted a copy of the receipt, she had added a case, a speaker, and a charger none of which I asked for, she said that she had to add those things so that I could get the promotion, she lied and now I'm stuck with those charges, she said she did me a favor because otherwise I would be paying full price, I will never give them my business again, and I will tell others the same, SCAMMERS!!!!!!

      Business Response on Google Feb 18th, 2024
      I apologize for any unprofessional service you received. That’s not the experience we want for our customers, and it sounds like we fell short this time. Please email me at [email protected], so we can chat! It's disappointing to learn that we did not live up to our high standards for customer service. We are always improving and hope you'll give us another chance to provide better service in the future.

      Marie Dutsch on Google

      image Based on the reviews, I won't go to this location. Wanted to change carriers, but OMG no one has anything nice to say about this location... which is closest to where I stay

      Business Response on Google Jan 30th, 2024
      I apologize for any unprofessional service you received. That’s not the experience we want for our customers, and it sounds like we fell short this time. Please email me at [email protected], so we can chat!

      Sany on Google

      image Every time I go there they are late opening the store. No apologies, just a I don't give a damn look. People are busy and time is important.

      Business Response on Google Sep 20th, 2023
      Sorry for the long wait Sany. We know how important your time is and we’ll continue to improve the speed in which we help customers. We hope you’ll visit us again so we can take care of you. We’re sorry to hear this. We always want to take care of you promptly, but it sounds like we missed the mark this time. We hope you’ll give us a chance to provide you with a better experience on your next visit.

      Kevin White on Google

      image

      Chad Holmes on Google

      image

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      Overall Rating

      Overall Rating
      ( 46 Reviews )
      19
      2
      1
      3
      21

      Write a Review

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