Goodyear Auto Service
-
225 Lapalco Blvd
Gretna, Louisiana 70056 - (504) 393-1886
- Website
Hours
Chamber Rating
-
Jessica Salgado
Very professional and friendly staff.
Feb 29th, 2024 -
Dean Phillips
Trenly and his staff are always friendly and efficient.
Feb 13th, 2024 -
Becky White
Jan 18th, 2024 -
E
Dropped the car off at 10am, still wasn't ready by 6pm and they closed the shop without ever calling me and telling me they were keeping the car. And this was after I communicated to them both in person and when I called mid day to check in that I really needed the car by the end of the day (I was initially told it would only take two hours to be seen.) When I brought this up to the manager the following morning, he had nothing to say, but blame it on an employee. Said he's been doing this for 19 years, but it doesn't reflect in his communication or customer service skills. He had an attitude like "well you're going to get mad anyway", but the funny part is, I managed a business for years and when you are honest and apologetic, people are very nice. I rarely had issues with customers yet it seems like a regular occurance for this man. I was so mad because they kept my car for nearly 24 hours and had NOTHING to say about it, no apology, just expected me to accept that I was lied to and left my boss without a vehicle for the night. He is running your business to the ground and has been named in other reviews. It's a shame y'all aren't doing something about it.
Dec 22nd, 2023 -
Mike L
Had break service done. Very satisfied with the repairs. Would highly recommend.
Dec 17th, 2023
Contact Info
- (504) 393-1886
- Website
Payment Methods
- AMERICANEXPRESS
- CASH
- CHECK
- DISCOVER
- MASTERCARD
- VISA
Questions & Answers
Q What is the phone number for Goodyear Auto Service?
A The phone number for Goodyear Auto Service is: (504) 393-1886.
Q Where is Goodyear Auto Service located?
A Goodyear Auto Service is located at 225 Lapalco Blvd, Gretna, Louisiana 70056
Q What is the internet address for Goodyear Auto Service?
A The website (URL) for Goodyear Auto Service is: https://www.goodyearautoservice.com/en-US/shop/LA/Gretna/000902734-70056-7112
Q How big is Goodyear Auto Service?
A Goodyear Auto Service employs approximately 20+ people.
Q What days are Goodyear Auto Service open?
A Goodyear Auto Service is open:
Tuesday: 7:00 AM - 6:00 PM
Wednesday: 7:00 AM - 6:00 PM
Thursday: 7:00 AM - 6:00 PM
Friday: 7:00 AM - 6:00 PM
Saturday: 7:00 AM - 6:00 PM
Sunday: 9:00 AM - 5:00 PM
Monday: 7:00 AM - 6:00 PM
Q How is Goodyear Auto Service rated?
A Goodyear Auto Service has a 3.8 Star Rating from 124 reviewers.
Hours
Ratings and Reviews
Goodyear Auto Service
Overall Rating
Overall Rating
( 124 Reviews )Jessica Salgado on Google
Very professional and friendly staff.
Dean Phillips on Google
Trenly and his staff are always friendly and efficient.
Becky White on Google
E on Google
Dropped the car off at 10am, still wasn't ready by 6pm and they closed the shop without ever calling me and telling me they were keeping the car. And this was after I communicated to them both in person and when I called mid day to check in that I really needed the car by the end of the day (I was initially told it would only take two hours to be seen.) When I brought this up to the manager the following morning, he had nothing to say, but blame it on an employee. Said he's been doing this for 19 years, but it doesn't reflect in his communication or customer service skills. He had an attitude like "well you're going to get mad anyway", but the funny part is, I managed a business for years and when you are honest and apologetic, people are very nice. I rarely had issues with customers yet it seems like a regular occurance for this man. I was so mad because they kept my car for nearly 24 hours and had NOTHING to say about it, no apology, just expected me to accept that I was lied to and left my boss without a vehicle for the night. He is running your business to the ground and has been named in other reviews. It's a shame y'all aren't doing something about it.
Mike L on Google
Had break service done. Very satisfied with the repairs. Would highly recommend.
Overall Rating
Overall Rating
( 124 Reviews )Write a Review
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