Holiday Inn New Orleans West Bank Tower, an IHG Hotel

Stephanie Moore _{on Google}

Apr 5th, 2024

The hotel is perfectly located and has easy access to many different cities. The roads do make it a little difficult to get too but I would highly recommend this hotel. The staff were nothing but wonderful during my whole stay. They were willing to accommodate to my needs. If I ever come back, I would definitely stay here.

Ev _{on Google}

Mar 15th, 2024

The front desk service was really good. Nothing really worked. TV remote? didnt work. Bathroom vent fan? didnt work. Ice machine? Didnt work, on any floor. Water machine in gym? didnt work. Decent rooms though and comfy beds. In room AC did work. Theres a shell gas station nearby and a good restaurant just down road and a shopping center across the street if youre ok with a 5 minute walk.

b kou _{on Google}

Mar 27th, 2024

Holiday Inn New Orleans West Bank Tower, 275 Whitney Avenue Gretna, LA United States 70053
Worst hotel ever! Platinum elite member for 15 years, so i am trying to help you avoid a miserable experience.
Arrived late, they cancelled my room which i booked online just like i have hundreds and hundreds of times before. Thirty mins at the desk to sort it (cancelled they say because i didnt call to confirm and they couldnt approve the card listed in the app.) Never had a problem before? I show up and paid with my cc like always.
Got to my room and opened the door and the smell of sewage from an over flowed toilet went right on my face. Checked the bathroom and it smelled fine. Thought about sleeping in the tub, but finally i got mostly nose blind to the odor and tried to sleep for work. Woke up constantly all night long because the sound proofing was so awful that every elevator activation woke me and it sounded like a diesel driving accross the foot of the bed because the hotel is right next to the interstate... probably quiter sleeping directly under it... needless to say, im exhausted. What good is a hotel you cant sleep in?