Ormond Manor Restaurant

Thank you for the five stars!

Thank you for taking the time to share your experience with us. We deeply regret to hear that your visit on January 7th did not meet the high standards we strive to uphold at Ormond Manor. Please accept our sincerest apologies for the challenges you encountered during your Sunday brunch, particularly regarding the service and the temperature of your meals.We understand how important a well-coordinated and attentive service is, especially when dining with a larger party. It seems we fell short in this area during your visit, and for that, we are truly sorry. We appreciate you bringing these concerns to our attention, as it provides us with an opportunity to improve.We are already taking steps to address these issues. We are reinforcing training with our staff to ensure that all orders are taken accurately and efficiently. Additionally, we are reviewing our kitchen and service procedures to guarantee that all dishes are served promptly and at the appropriate temperature.Your kind words about the potential of Ormond Manor and the beauty of our grounds are much appreciated. We are committed to ensuring that the quality of our service matches the elegance of our setting. We hope you will give us another chance to provide you with the exceptional experience that so many of our guests have come to love and expect.Thank you once again for your feedback. We look forward to welcoming you back to Ormond Manor, where we hope to exceed your expectations and demonstrate our dedication to outstanding hospitality.Warm regards,The Team at Ormond Manor