CHRISTUS Urgent Care

Absolutely horrible service closing 30mins before closing time refusing to see patients I highly dont recommend anyone go here if you need URGENT CARE they will not meet your needs it doesnt deserve a star but thats the only way I can leave my review horrible service
May 9th, 2023

Staff was truly amazing! My son was immediately seen and cared for. They were patient and understanding. I appreciate them all.
Mar 30th, 2023

From the time we step in to the time we step out, we always a great experience! We have had everything from ear infections to insane poison ivy reactions, and the are always quick, attentive, great listeners, and do everything in their power to help return us to "normal"!! Thank you!!!
Mar 23rd, 2023

I could not have been more happy with the staff and care at this location! I was traveling from Oklahoma City to Slidell, LA and in Texas at a stop I rolled my ankle BAD in the grass. I got guidance from the tricare nurse advice line to head to this facility for care. When I got there I was welcomed with happy faces and great vibes. The nurses were very kind and careful with me while I got X-rays and an exam. I came in unable to independently walk and I left in a boot, able to independently walk! Especially for it being the 4th Im thoroughly impressed with the quality of care! They were super accommodating with my service dog as well! Thank yall so much and happy fourth!
Oct 4th, 2022

Feb. 28. 2024 - Urgent Care Visit IF I COULD RATE THIS 0 STARS - I WOULD!!! I arrived at the urgent care at 1:30 PM. The lady that was sitting at the front desk with glasses ( young/ heavy set) was rude. After filling out paperwork, I was sitting in the waiting room for over 25 minutes (I was the only person inside the waiting room) NO ONE WAS IN THE BACK - while waiting on them to call me to the back, I notice they were laughing and making jokes etc. the front desk receptionist claim they were doing a shift change. A guy with a white shirt ( his name is Mark) was complaining about how CHRISTUS VelocityUrgent Care doesnt get any business and etc. Then the lady in the gray scrubs ( her name is Brittany) she came to the front desk eating snacks and laughing etc with the front desk girls. Shortly, after they notice I was sitting in the front Mark called me to the back. He apologized several times for the wait. I have no complaints on him taking my vitals - he did his job. However, Brittany came in and I kid you not she had no COMPASSION. It was almost as if she didnt want to touch me. I came in for a pulled muscle in my abdominal and upper back due to my concern of expecting with child. The questions she was asking me had nothing to do with what I was going through. It got to the point where I didnt feel welcome nor heard about my care. She then goes and say IT IS NOTHING YOU CAN DO, youre pregnant and its going to get worst! ( she started to chuckles) after reporting this situation- the lady told me she had just had a baby and came from maternity leave. I was shocked because I would not have thought she had kids on how she spoke to expecting mother. Customer service was horrible - I can see why no one goes to this place.. if you have read this far. I bet you can guess what color I am!
Feb 18th, 2024