Opha Phillips & Dianne Gibson L East Bank Real Estate

Unfortunately, I had a bad experience with Opha, which makes me not trust this company. I am a serious buyer and texted her questions on the fees they charge, and when she was evasive, I asked her again, but she responded rudely, and told me to find another agent. What I am noticing lately, is that many agents/companies are starting to charge buyers part of the seller's commission if the seller refuses to pay the full 3% commission. The agents do not want the buyers to know this, and so they are being evasive. This is a huge financial purchase and every buyer has right to ask the agent/company about any fees that will affect them at closing. And if an agent will not be upfront about their fees, how can buyers trust them to be honest when showing houses? It is the first thing I ask an agent in order to understand whether or not I can use them. There are plenty of agents who do not charge fees, and for me to take on part of a seller's commission or pay additional fees to make the company wealthier is not something I want to do. As a buyer, I should expect the agent I want to work with to be open and transparent about these fees. Buyers need to do due diligence before working with any agent, so they have no huge monetary surprises at closing. Opha got mad that I asked her about their fees, and thus why she made me small and told me to find another agent. But she lost business, not me...I just moved on to another fee-free agent.
Jan 26th, 2024

First choice real estate professionals that are dedicated to their clients! For me, its about a personalized approach with great communication. Extensive knowledge of real estate in this area, years of experience, and a long track record of helping people buy and sell homes. The realtors I know at East Bank Real Estate care about their clients and are exactly the type of professionals you want on your side
Jul 13th, 2023

Dianne Gibson and the team at ReMaxx did an awesome job assisting me with selling 2 homes. Dianne exemplified professionalism throughout the entire process and was confident from day one that we would get these propertys sold quickly. I strongly recommend this realtor and company.
Mar 29th, 2023

Dianne was very knowledgeable about the area and the current housing market. She helped do some troubleshooting and was patient in explaining options. Will have her sell my fathers house in the near future.
Jan 28th, 2023

Jan 6th, 2023