The Home Depot

Steven James Walker _{on Google}

Apr 7th, 2024

My go to hardware store

Christy Speir _{on Google}

Mar 31st, 2024

My husband and I went in the store on Saturday afternoon to buy a new mower. Once we picked the mower we wanted it was very difficult to get assistance and answers about delivery from several staff members. Once we were finally able to purchase our new zero turn mower that we paid cash for we were told it would be delivered on Monday sometime between 6am and 8pm. On Monday my husband called the store to let them know it was ok to just leave the mower without someone signing for it. He was informed delivery had been changed to Tuesday. Although no one called to inform us. Then Tuesday they delivered a regular riding mower. Not even close to what was ordered and paid for. I waited on hold 20 minutes trying to speak to a manager. Hung up, called back and spoke with Danielle, she was very nice, understanding and apologetic. I waited another 10 minutes to attempt to speak to a manager. Then was told the managers were in a meeting. So still have not spoken to one. Will be getting my cash back and going else where.