NAPA Auto Parts - Allen & Cheryl Puckett LLC

Oct 30th, 2022

Today is Sat. I took my car in this past Mon.because coolant was leaking. My car set all week. On Fri. I called and informed them that I would be picking my car up. The repairs were done Friday afternoon. A water pump replaced at the cost of $526.00. Robbery! Never will I use their service again nor will I recommend them to anyone. This is why the residents of Bogalusa takes their business to Covington and other surrounding areas. BEWARE!!
Apr 21st, 2022

Friendly service clean atmosphere keep up the good work..
Feb 17th, 2022

Auto and truck parts
Jan 13th, 2022

Called them on a Friday, asked if it would be possible to bring the axel off the vehicle for the bearing to be pressed off.. just the axel not the whole vehicle. The lady on the phone said drop it off Monday or Tuesday. We asked if we need an appointment the lady responded No so we dropped the axel/bearing off to the pressed. At 8:00 a.m Monday morning when they open. The lady stated it would be done the same day. Hours of the day went by and we called for update, the lady stated they were working on it now. They close at 5, call them at 4:30 for update and stated wont be done until first thing Tuesday morning. Once again not done. Finally decided to go get the axel/bearing and take it some place else. Looking at the reviews this place has gotten good reviews beside the last few years have been nothing but bad reviews. Need new employment or something here. Because I wouldnt bring my bicycle for them to work on.
Feb 2nd, 2023