Royal Custom Upholstery, Inc.

Best Upholstery Place in town! The owner does all the work! Very friendly!
Aug 19th, 2023

His work is superb but do NOT believe his time estimate!!!!! He told us 3 weeks and we got two small pieces back after waiting and calling - almost 4 months. Maybe he just has too much work to do - Im mot sure! But if you can WAIT the next assured the quality of work is great!
Jul 4th, 2021

Jun 23rd, 2020

Brought a small single piece of furniture to upholster. Leroyal did it while I waited and at a fair price. Would do business again.
Feb 4th, 2020

Terrible experience. They took much longer than stated on the contract, which I didn't have a problem with. I understand that people can get backed up, but when I was busy with work and could not pick it up the day it was finally ready, I received several rude, nasty calls in one morning telling me that I would be charged $50 a day storage fee if I did not pick up immediately? Bizarre... When I showed up to pick up my cushions, they asked if I had brought cash. It was a $1000 project of which I put 50% down at the time of contract with a debit card. I stated that I did not have cash, just my debit card and they said their credit card machine was broken and I needed to go get cash. When I told them I would need to come back the next day with cash as it was getting close to the time I needed to pick up my children from school, miraculously their credit card machine was working again... The worst customer service experience ever!! When I told him that I was going to make a complaint to the BBB because he has BBB A+ signs on his invoices and on signs hanging on the front of his store, he said, "go ahead, you can't prove anything."
Nov 21st, 2018