American Printing Center
-
9754 Jefferson Hwy
Baton Rouge, LA 70809 - 225-925-5000
Hours
Chamber Rating
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Catherine S.
I ordered my wedding invitations, thank you cards, cups, koozies, and cocktail napkins from American Printing. Everything was reasonably priced and arrived timely. Excellent customer service!
Jun 9th, 2022 -
Bryan Fisher
Simple order. Missed deadline multiple times. Did not return calls or emails. Had to drive to shop to learn that the job was outsourced and American had no idea when it would be complete.
Dec 18th, 2021 -
Donna Owen
I have been using this company for about eight years and Ive always been impressed with everything that they do. They are my go to .and my go to only!
May 10th, 2021 -
Lucy F.
I ordered a wedding invitation suite from American Printing, and the issues started immediately. They quoted (and charged) me for Carlson Craft thermography printed Save The Dates. When my Save the Dates arrived, they were covered in ink smears, and the ink color varied from light gray to black. When I brought them back to American Printing, they inadvertently told me that they were doing the invitations in-house, not having them printed by Carlson Craft (like I paid for). They lied to me about the product I was purchasing and did a terrible job on the invitations. I feel that they were intentionally deceptive to make more money on my Save The Dates.Then we moved on to the invitation suite. I would receive proofs, provide my comments, and American Printing would send me a "new" proof that did not address my comments. They neglected to address the comments I made on my invitations constantly. I started to realize that they were sending me the same proofs over and over, completely wasting my time. I eventually went in person to discuss each comment, one by one, to make sure it was clear. Comments STILL not addressed. At the very end, I had ONE comment on a proof, and American Printing sent me the "new" proof without the change I requested.It ultimately took me 2 months and 8 revisions to get the invitations ordered. Mind you, these comments were things like "the date is incorrect" or "the invitation is horizontal, but we discussed a vertical invitation." Very simple things to change. I did not redo the invitation during this process, I just requested that my information be correct.You will not get the customer service you expect working with a small, local company if you hire American Printing.
Nov 18th, 2020 -
Adam Tidwell
My business has used American Printing several times for all kinds of printing projects and they've always been great. Bart and Tracey take care of us and work with us to make it perfect. It's the kind of customer service you always look for when shopping local. We will continue to use American Printing!
Nov 3rd, 2020
Contact Info
- 225-925-5000
Questions & Answers
Q What is the phone number for American Printing Center?
A The phone number for American Printing Center is: 225-925-5000.
Q Where is American Printing Center located?
A American Printing Center is located at 9754 Jefferson Hwy, Baton Rouge, LA 70809
Q What days are American Printing Center open?
A American Printing Center is open:
Friday: Closed
Saturday: Closed
Sunday: Closed
Monday: 10:00 AM - 5:00 PM
Tuesday: 10:00 AM - 5:00 PM
Wednesday: 10:00 AM - 5:00 PM
Thursday: 10:00 AM - 5:00 PM
Q How is American Printing Center rated?
A American Printing Center has a 4.2 Star Rating from 21 reviewers.
Hours
Related Categories
Ratings and Reviews
American Printing Center
Overall Rating
Overall Rating
( 21 Reviews )Catherine S. on Yelp
I ordered my wedding invitations, thank you cards, cups, koozies, and cocktail napkins from American Printing. Everything was reasonably priced and arrived timely. Excellent customer service!
Bryan Fisher on Google
Simple order. Missed deadline multiple times. Did not return calls or emails. Had to drive to shop to learn that the job was outsourced and American had no idea when it would be complete.
Donna Owen on Google
I have been using this company for about eight years and Ive always been impressed with everything that they do. They are my go to .and my go to only!
Lucy F. on Yelp
I ordered a wedding invitation suite from American Printing, and the issues started immediately. They quoted (and charged) me for Carlson Craft thermography printed Save The Dates. When my Save the Dates arrived, they were covered in ink smears, and the ink color varied from light gray to black. When I brought them back to American Printing, they inadvertently told me that they were doing the invitations in-house, not having them printed by Carlson Craft (like I paid for). They lied to me about the product I was purchasing and did a terrible job on the invitations. I feel that they were intentionally deceptive to make more money on my Save The Dates.Then we moved on to the invitation suite. I would receive proofs, provide my comments, and American Printing would send me a "new" proof that did not address my comments. They neglected to address the comments I made on my invitations constantly. I started to realize that they were sending me the same proofs over and over, completely wasting my time. I eventually went in person to discuss each comment, one by one, to make sure it was clear. Comments STILL not addressed. At the very end, I had ONE comment on a proof, and American Printing sent me the "new" proof without the change I requested.It ultimately took me 2 months and 8 revisions to get the invitations ordered. Mind you, these comments were things like "the date is incorrect" or "the invitation is horizontal, but we discussed a vertical invitation." Very simple things to change. I did not redo the invitation during this process, I just requested that my information be correct.You will not get the customer service you expect working with a small, local company if you hire American Printing.
Adam Tidwell on Google
My business has used American Printing several times for all kinds of printing projects and they've always been great. Bart and Tracey take care of us and work with us to make it perfect. It's the kind of customer service you always look for when shopping local. We will continue to use American Printing!
Overall Rating
Overall Rating
( 21 Reviews )Write a Review
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