Orchid Nail Salon & Spa

Love this place. They really do an amazing job and take their time to make you feel special. We will be back for sure.
Apr 5th, 2024

Milan is a very sweet person
Feb 2nd, 2024

I can't speak enough on my tech's attention to detail. This is a true spa experience. I truly felt pampered and my feet were as smooth as silk.
Jan 28th, 2024

Called and was told that my daughter and I could be serviced within 10 minutes. It took about 20 minutes to start my pedicure and over an hour to start my daughters. After being at the salon for 2.5 hours, her powder manicure was still not completed. I had to leave and the plan was to return in the morning to complete the nails. The technician did not show up like agreed. Another technician had to do the nails but not after calling him several times. They wanted me to wait another 20 minutes for him but I told them this was unacceptable. I asked about the 15% discount for students (on the window) which he did not give me when I paid. He told me that I did not get it because the tips were longer than the $10 fee for tips. He said for tips to be $10 they needed to be flat against nail. I have never heard of a salon saying such. I liked the lady who did my nails and pedicure but will not return because the gentleman were dishonest - not only with time but with fees.
Apr 1st, 2024

The overall end is I would not go back here. I had received a gift certificate from my husband to this salon as a surprise for a manicure and pedicure. I scheduled a 1:45 appointment online. I arrived at 1:15 all the techs were busy I informed the man who asked what services I wanted and that I had a gift certificate. I was early for a 1:45 manicure and pedicure. He said to check in via my phone number and have a seat. After doing this and sitting in their lobby, he and another technician began speaking in a foreign language (if you've ever been to a salon you know what I mean) seemingly annoyed. I figured it was because I was early and had a gift certificate and they were busy. I get walked to my chair at 1:45 so appointment time. The technician was professional and I informed her of my service choices. The technician was good except for cuticles. Whether because she was rushing or what I am not sure but I left with 3 bleeding toes from her cuticle cutting and 2 bleeding and ripped fingers. The lady seemed annoyed when at checkout I presented her my gift certificate. I paid with the gift certificate and left a tip even though my fingers and toes were ripped open and I left the salon. While getting my hands done after my pedicure some older ladies came in for their 2:30 appointments and were escorted to their pedicure chairs. There were no technicians available and eventually they got angry and left due to not getting service. During this time the male technician apologized and said due to walk ins their appointments were delayed. There was another group of ladies and a small child who also had appointments and as I knew no walk-ins were seen between them and I but I don't know about the others in the salon before my arrival. It seemed as though they were trying to blame their clients for the lack of technicians and planning which I did not take as kind or professional. Pros: The salon was clean The services were priced fairly The tools were all sterilized and clean Cons: The scheduling was non existent The salon was to busy to deal with clients in a timely manner Parking was lacking I left bleeding from a rushed technician service
Mar 5th, 2024