Lovisa

Nice store but they need better workers
Jan 9th, 2024

Amazing customer service. They did amazing on my ear piercings. And They was very sweet when I walked in the store.
Aug 27th, 2023

First off once I walked through the door I was greeted by all members of the team, I felt very welcomed. I was offered a basket and asked if I was looking for something specific which I absolutely loved. I was able to get in and out with the help of the team. They were very helpful and have wonderful taste.
Aug 23rd, 2023

I honestly want to give this experience a 0 star rating. i have been shopping here since the location first opened and never had an issue, until today. I go in looking for a few items notice there was clearance and sale signs around the store per usual but they are very confusing which I do not blame the workers for, I blame the company. When putting the merch out, some would have the red stickers and some would not but ALL are with the 4 for $15 section. Very misleading. Now here's where I fault the workers. TWO young ladies were working on shift today and one particular was on her phone the entire duration of my visit, loudly speaking to her friend about an experience she recently had with a guy. No decorum at all. I was basically ignored at the cash register until the other girl comes up but before she even spoke to me, she took a phone call on HER personal phone after she heard it rung which prompted her to even get up off the floor and come up to the register. Lovisa, you all honestly do not believe in customer service and for your jewelry to be so high priced, you should. Retrain your team asap. Otherwise, you will only be faced with crazy conversion numbers and high shrink. It's ridiculous how unfocused the employees were today and how rude they are.
Aug 9th, 2023

I had an amazing experience here at Lovisa! They were so helpful and attentive and even fixed my pericing that claires! Damiyah was so helpful and genuine with me and my friends. I will definitely be back soon!
Jul 26th, 2023