Claire's

Apr 2nd, 2024

Merchandise is a bit overpriced, even for clearance items. Plus the clearance rack is a complete mess.
Mar 31st, 2024

My daughter got her cartilage pierced! Great staff and professional.
Mar 7th, 2024

I made a purchase online to pick up my order up at the store. I met the rudest employee possible. She didn't greet me and did not check my order that was bagged up for pickup. I noticed a purse that I didn't order on the top so I asked if they substituted it or what. She explained her manager did it and no it wasn't a substitute. So at this point I'm thinking they are not thorough so let me check and make sure my order is correct. That's when I discovered I was missing a purse. I informed her, she said oh we probably gave u a refund for it cause we don't have it. As she continued helping other customers. I went around the store found the handbag she said was out of stock showed it to her. Her response ook. No apology nothing. Her name is Tracy McDonald. Fast forward to a week ago I entered the store to return makeup. The manager informed me I would have to get a gift card because it's been over 30 days. I informed her that the policy on the receipt says 60 days and that would be February 14. She then starts doing the refund. She informs me she doesn't have cash, it has to be on the card. I unfortunately had left my card so I had to drive back to Zachary get the card and then return it. The manager was gone by then. The employee there was nice but not trained on how to process an online order she had to call her manager. The manager had to walk her through it. Being in management you are a reflection of your employees and vice versa. Please do better! I will never return to this store ever again!
Feb 10th, 2024

Had a Great experience at Claires was told about the awesome sell and Dessaray was so helpful thank you so much girl keep up the good work
Feb 6th, 2024