Raising Cane's Chicken Fingers - Headquarters

Natasha Gillett _{on Google}

Mar 29th, 2024

I want to start by saying I usually enjoy Canes. I had one issue in Las Vegas and it was corrected so I did not complain. I had an issue in Anaheim Hills, CA that was corrected immediately and I have to say I would rather not right a review unless I have tried to make things right and still nothing. I am a family of four and my family loves Canes.
However, Canes in Lake Forest CA, is such a disappointment and a disgrace to Canes in general! Their management team definitely needs to be trained and take lessons from other Cane's in the local area! Not just their customer service they need to learn how to make their food. I went on three separate occasions and then was like I am done. They should be aware they are screwing up orders.
I went back was like I was in drive thru and my order was messed up they are here thank you for coming and they messed up that order. Come on now how do you mess up the same order 2x did you just give me what I ordered back? So I took it to higher up, oh we are sorry let us send you cards for a box combo. I go to use the cards at another location they inform me they were already redeemed. I ask for a manager she says yes I am truly sorry they were already redeemed. I just got the cards. I email the manager Elizabeth Bautista she said I emailed the wrong person. Well how did I get your email if you are not the one who sent it. I have a thread of emails with their lack of service. Get your money back don't ask them to fix it. It is not worth the hassle.
Two stars because I enjoy Canes just not the Lake Forest CA Location 26782 Portola Parkway, Foothill Ranch, CA 92610

Lori Martin _{on ChamberofCommerce.com}

Mar 18th, 2024

Our son was in a drive thru... while waiting for his food - the awning fell onto his TAHOE - after a year of no resolve with CANES insurance company. WE paid for vehicle to be repaired-.we still can not get reimbursed. Enrigue with HELSMSMAN ins is completely unprofessional and has held this up for over a year.
NOT ACCEPTABLE. We have called and emailed and NOT ONE Person at CANES has tried to make this right!!!!!!!!!!!!!!!!!!!!!!!!!! Such a terrible experience. Plus your food sucks.

Damaris Blanco Navarrete _{on Google}

Mar 3rd, 2024

Your food is amazing! I love your sauce and your bread, mixing it feels like heaven even if I can't reach it

Eschella Purvis _{on Google}

Feb 21st, 2024

How the time of my life with the awesome fun staff their awesome and get my free box their so upbeat to me

arely garcia _{on Google}

Feb 19th, 2024

At my location I ordered a 3 piece and my lemonADE was just ADE and my tenders weren't even tenders I got one full tender and the other two were scraps that made one full tender so l basically got 2 and not many fries.