River City Air Conditioning, Inc.

River City Air always sends out a knowledgable technician who gets the job done and communicates clearly about next steps. The office staff are helpful with scheduling and have gone above and beyond to help us transfer the service contract with the sale of our home. This is definitely the best monthly service provider we subscribe to. Clear. Simple. Efficient. Worth every penny. Services: HVAC system maintenance, Heating system repair, Cleaning, Thermostat repair, Repair HVAC, A/C preventive maintenance, Heating system maintenance
Jun 18th, 2022

May 29th, 2022

Services: A/C system maintenance, A/C system repair
May 22nd, 2022

I called because my AC unit went out after a lightning storm. They did not come within an hour. The technician was professional but hard to understand. The AC part was under warranty but they wanted to charge over 800 for just the install! When I called to ask why the install fee was so much, I was told because the installation, the warranty paperwork and "they tack on extra money" (exact words). Turns out we were able to get the part installed in less than an hour with the company that installed the original unit (I did not know that company prior to calling River City) and labor as well was covered. When I asked to speak to the manager about the costs after canceling, I was told that they charge so much because they don't always get their money back from the manufacturer on warranty parts... So were you going to send me a check back after you got your money back? No. Taking advantage of people. I will never recommend this company to anyone! Service: A/C system repair
Jul 18th, 2022

Apr 25th, 2022