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      Red Roof Inn Walton - Richwood

      ( 90 Reviews )

      Red Roof Inn Walton - Richwood
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      Chamber Rating

      2.8 - (90 reviews)
      22
      16
      11
      7
      34
      Read Our 90 Reviews

      Chamber Rating

      2.8 - (90 reviews)
      22
      16
      11
      7
      34
      › ‹
      • Nicole Ballerstadt

        The rooms have definitely been remodeled, but whoever cleans does not do a good job. There were smears of "something" brown all over the outside of the bathtub. The bottom and sides of the toilet were filthy, with urine and hair. There was hair on the sheets. The microwave had fingerprints all over it, and the inside was dirty. We didn't use the fridge, so I can't speak on that. If you're looking for a cheaper hotel and don't care about cleanliness, then this is the place for you! Rooms: Very Dirty
        Mar 13th, 2024

      • Cat

        The hotel is located great to visit Williamstown and Petersburg, Kentucky. We had disinfectant wipes and cleaned off the front of things, such as the hand smears on the small refrigerator. The floor was dirty. The tub was stained with a brown looking substance. We think the owner was working the front desk because he gave us the towel we needed and was very kind about it. The beds were comfortable. We could hear noises from rooms beside and above, such as someone moving around a lot in the above room on a wheeled office chair. We hope the owner can keep in business. Heard people talking about being monthly "renters" and how the front desk doesn't answer the phone when they call to report an issue with their room. If we could of afforded to leave and pay for another hotel room, we would have left but our budget didn't allow. We saved money but we're not happy about the noises and dirty room. And a dead stink bug was under one of the bed pillows - gross.
        Mar 24th, 2024

      • Timothy McCracken

        Average.
        Mar 8th, 2024

      • Shannon Reckers

        Where to start... the rooms were dirty beds and pillows smelt like they haven't been washed from previous guest. Both rooms we booked had a super dirty AC filters, I got a picture of the 2nd rooms before we left. The construction of this place is horrible you hear everytime someone walks past doors (especially feel the stomps). My parents booked this hotel for 2 rooms and of course we knew it was a 2 star hotel and we weren't gonna post any reviews, but, a neighbor below us said the bath and sink was leaking. The office lady (Darlene the blondie) blamed the damages on us and said we were to pay for it and if we use the bath we will get kicked out[EVEN THOUGH REVIEWS SAY THEY HAD PLUMBING PROBLEMS!] Especially leaking. This place needs some serious maintenance and better service.
        Feb 14th, 2024

      • Jesse Franks

        The rooms were a lil cramped but clean, the bathroom very small.
        Feb 8th, 2024

      Read Our 90 Reviews

      About
      Red Roof Inn Walton - Richwood

      Red Roof Inn Walton - Richwood is located at 11165 Frontage Rd in Walton, Kentucky 41094. Red Roof Inn Walton - Richwood can be contacted via phone at 859-485-4123 for pricing, hours and directions.

      Contact Info

      •   859-485-4123

      Questions & Answers

      Q What is the phone number for Red Roof Inn Walton - Richwood?

      A The phone number for Red Roof Inn Walton - Richwood is: 859-485-4123.

      Q Where is Red Roof Inn Walton - Richwood located?

      A Red Roof Inn Walton - Richwood is located at 11165 Frontage Rd, Walton, KY 41094

      Q What is the internet address for Red Roof Inn Walton - Richwood?

      A The website (URL) for Red Roof Inn Walton - Richwood is: https://www.redroof.com/property/ky/walton/RRI1334?utm_source=GMB&utm_medium=Google&utm_campaign=GMB_Performance_RRI1334

      Q How is Red Roof Inn Walton - Richwood rated?

      A Red Roof Inn Walton - Richwood has a 2.8 Star Rating from 90 reviewers.

      Ratings and Reviews
      Red Roof Inn Walton - Richwood

      Overall Rating

      Overall Rating
      ( 90 Reviews )
      22
      16
      11
      7
      34
      Write a Review

      Nicole Ballerstadt on Google

      image The rooms have definitely been remodeled, but whoever cleans does not do a good job. There were smears of "something" brown all over the outside of the bathtub. The bottom and sides of the toilet were filthy, with urine and hair. There was hair on the sheets. The microwave had fingerprints all over it, and the inside was dirty. We didn't use the fridge, so I can't speak on that. If you're looking for a cheaper hotel and don't care about cleanliness, then this is the place for you!
      Rooms: Very Dirty

      Business Response on Google Mar 19th, 2024
      Dear Guest,We regret the cleanliness issues you encountered during your recent stay. Your feedback is crucial to us, and we have taken immediate steps to address these concerns with our housekeeping team. Rest assured, we are committed to maintaining the highest standards of cleanliness to ensure a comfortable and enjoyable experience for all our guests. We appreciate your understanding and hope to welcome you back for an improved stay in the future.

      Cat on Google

      image The hotel is located great to visit Williamstown and Petersburg, Kentucky. We had disinfectant wipes and cleaned off the front of things, such as the hand smears on the small refrigerator. The floor was dirty. The tub was stained with a brown looking substance. We think the owner was working the front desk because he gave us the towel we needed and was very kind about it. The beds were comfortable. We could hear noises from rooms beside and above, such as someone moving around a lot in the above room on a wheeled office chair. We hope the owner can keep in business. Heard people talking about being monthly "renters" and how the front desk doesn't answer the phone when they call to report an issue with their room. If we could of afforded to leave and pay for another hotel room, we would have left but our budget didn't allow. We saved money but we're not happy about the noises and dirty room. And a dead stink bug was under one of the bed pillows - gross.

      Business Response on Google Mar 20th, 2024
      Dear Guest,Thank you for your feedback. We apologize for the cleanliness issues you encountered during your stay. Rest assured, we are addressing these concerns with our housekeeping team to ensure a better experience for our guests in the future. We appreciate your kind words about our owner's hospitality and the comfort of our beds. We are actively working to improve noise disturbances and our responsiveness to guest concerns. Your input is invaluable as we strive to provide a better stay for all our guests. We hope to have the opportunity to welcome you back for a more satisfying experience.

      Timothy McCracken on Google

      image Average.

      Business Response on Google Feb 25th, 2024
      Dear Guest,Thank you so much for giving us the privilege to host your stay. Please let us know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

      Shannon Reckers on Google

      image Where to start... the rooms were dirty beds and pillows smelt like they haven't been washed from previous guest. Both rooms we booked had a super dirty AC filters, I got a picture of the 2nd rooms before we left. The construction of this place is horrible you hear everytime someone walks past doors (especially feel the stomps). My parents booked this hotel for 2 rooms and of course we knew it was a 2 star hotel and we weren't gonna post any reviews, but, a neighbor below us said the bath and sink was leaking. The office lady (Darlene the blondie) blamed the damages on us and said we were to pay for it and if we use the bath we will get kicked out[EVEN THOUGH REVIEWS SAY THEY HAD PLUMBING PROBLEMS!] Especially leaking. This place needs some serious maintenance and better service.

      Business Response on Google Mar 7th, 2024
      Dear Guest,We regret that you had an unpleasant experience at our property. Our Team never wants our guests to go back like this with an unpleasant experience. We are actively investigating your feedback with our management for prompt action. I hope this will not be your last impression of us and hope that you will reconsider staying with us in the future.

      Jesse Franks on Google

      image The rooms were a lil cramped but clean, the bathroom very small.

      Business Response on Google Jan 28th, 2024
      Dear Guest,Appreciate your rating and review. We will always ensure that we keep delighting you with our facilities and services. And we will surely forward your valuable feedback to our team for improvements. Our team is looking forward to hosting you again soon!
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      Overall Rating

      Overall Rating
      ( 90 Reviews )
      22
      16
      11
      7
      34

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