Chamber of Commerce

      Verizon

      ( 282 Reviews )

      Verizon
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      Hours

      Saturday:
      9:00 AM - 8:00 PM
      Sunday:
      10:00 AM - 6:00 PM
      Monday:
      9:00 AM - 9:00 PM
      Tuesday:
      9:00 AM - 9:00 PM
      Wednesday:
      9:00 AM - 9:00 PM
      Thursday:
      9:00 AM - 9:00 PM
      Friday:
      9:00 AM - 9:00 PM
      CALL DIRECTIONS WEBSITE REVIEWS

      Chamber Rating

      Verified Member
      4.1 - (282 reviews)
      191
      24
      12
      11
      44
      Read Our 282 Reviews

      Chamber Rating

      Verified Member
      4.1 - (282 reviews)
      191
      24
      12
      11
      44
      › ‹
      • John Ferebee

        Austin was awesome! He is very knowledgeable about Verizon and their products. He was very patient with us while transitioning to new phones.
        Apr 2nd, 2024

      • Jimmy Darden


        Mar 26th, 2024

      • Marc Ireland

        Tried to get there service.never worked.had to get T Moble to erase E Sims from Verizon so phone would work.they wer nice though and thought e Sim would work so they get a 2 star instead of 1
        Mar 24th, 2024

      • Bo Pyles

        Went into the Somerset Verizon store to replace an Apple Iphone that was having speaker issues. We knew exactly what we wanted. The store had the phone in house and it was purchased. We were in a hurry and said that we would restore the phone from the cloud once he made sure the phone was activated for us. I asked to check out as we were in a hurry and he stated the cost for the purchase, "taxes and new case". Folded the invoice and handed it to me as we left. Reviewing the invoice later I noticed a Set Up and Go Service Smartphone line item for 39.99. I called the store and they said it was an automated line item that could not be refused. My advice, if you can use iCloud back up yourself, order the phone from Apple or Verizon online and they include free shipping. Skip the store.
        Mar 17th, 2024

      • Nina Jackson

        As an overall experience Summer was always pleasant upbeat and did not get frustrated at any point with our service. I would highly recommend Summer to help you on your next visit. The entire store was impressive and the staff was very quick to help one another out when needed. My husband and I will gladly be returning to this store ! Thank you for you kindness, Nina Jackson
        Mar 7th, 2024

      Read Our 282 Reviews

      About
      Verizon

      Victra is your local Verizon Authorized Retailer in Somerset, KY. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

      Contact Info

      Products

      • Audio accessories
      • Cases & Protection
      • Power accessories
      • Smartphones
      • Tablets
      • Wearable devices
      • Sim cards
      • Laptops
      • Home phone replacement
      • Mobile broadband

      Services

      • New Lines
      • Upgrades
      • New Devices
      • Accessories

      Brands

      • Verizon Wireless
      • Samsung
      • Apple
      • Motorola
      • Casemate
      • Otterbox
      • Google
      • PureGear
      • Gear4
      • Incipio
      • Mophie
      • JLab
      • Eargo
      • Tech21
      • Clckr
      • Urbanista

      Languages

      • English
      • Spanish

      Payment Methods

      • AMERICANEXPRESS
      • ANDROIDPAY
      • APPLEPAY
      • CASH
      • DISCOVER
      • MASTERCARD
      • SAMSUNGPAY
      • VISA

      Images

      Questions & Answers

      Q What is the phone number for Verizon?

      A The phone number for Verizon is: (606) 677-0337.

      Q Where is Verizon located?

      A Verizon is located at 2049 S Highway 27, Somerset, Kentucky 42501

      Q What is the internet address for Verizon?

      A The website (URL) for Verizon is: https://victra.com/stores/ky-somerset?y_source=1_MjcyNzIzNS01NDUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D

      Q How big is Verizon?

      A Verizon employs approximately 20+ people.

      Q What days are Verizon open?

      A Verizon is open:
      Saturday: 9:00 AM - 8:00 PM
      Sunday: 10:00 AM - 6:00 PM
      Monday: 9:00 AM - 9:00 PM
      Tuesday: 9:00 AM - 9:00 PM
      Wednesday: 9:00 AM - 9:00 PM
      Thursday: 9:00 AM - 9:00 PM
      Friday: 9:00 AM - 9:00 PM

      Q How is Verizon rated?

      A Verizon has a 4.1 Star Rating from 282 reviewers.

      Hours

      Saturday:
      9:00 AM - 8:00 PM
      Sunday:
      10:00 AM - 6:00 PM
      Monday:
      9:00 AM - 9:00 PM
      Tuesday:
      9:00 AM - 9:00 PM
      Wednesday:
      9:00 AM - 9:00 PM
      Thursday:
      9:00 AM - 9:00 PM
      Friday:
      9:00 AM - 9:00 PM

      Ratings and Reviews
      Verizon

      Overall Rating

      Overall Rating
      ( 282 Reviews )
      191
      24
      12
      11
      44
      Write a Review

      John Ferebee on Google

      image Austin was awesome! He is very knowledgeable about Verizon and their products. He was very patient with us while transitioning to new phones.

      Business Response on Google Mar 29th, 2024
      Hi John, We are happy to hear that you had a positive experience at our store! Thanks for visiting and we hope to see you again!

      Jimmy Darden on Google

      image

      Business Response on Google Mar 25th, 2024
      Thanks for taking the time to leave this rating Jimmy! We greatly appreciate your business.

      Marc Ireland on Google

      image Tried to get there service.never worked.had to get T Moble to erase E Sims from Verizon so phone would work.they wer nice though and thought e Sim would work so they get a 2 star instead of 1

      Business Response on Google Mar 21st, 2024
      Hello Marc, We are sorry to hear about your negative experience at our store. I'm with Victra Corporate and we're here to help. We are so sorry to hear about your experience at our store. Would you be able to contact us so we can discuss these concerns in greater detail?. You can email us at [email protected]. Thank you for bringing this to our attention and we look forward to speaking with you soon.

      Bo Pyles on Google

      image Went into the Somerset Verizon store to replace an Apple Iphone that was having speaker issues. We knew exactly what we wanted. The store had the phone in house and it was purchased. We were in a hurry and said that we would restore the phone from the cloud once he made sure the phone was activated for us. I asked to check out as we were in a hurry and he stated the cost for the purchase, "taxes and new case". Folded the invoice and handed it to me as we left. Reviewing the invoice later I noticed a Set Up and Go Service Smartphone line item for 39.99. I called the store and they said it was an automated line item that could not be refused.
      My advice, if you can use iCloud back up yourself, order the phone from Apple or Verizon online and they include free shipping. Skip the store.

      Business Response on Google Mar 16th, 2024
      Hello Bo, We apologize for your less than ideal experience at our store. Our goal is for your store experience to be quick, easy, and enjoyable, so we are sorry we didn't hit the mark this time. If you'd like to share more comments about your experience, please email us at [email protected].

      Nina Jackson on Google

      image As an overall experience Summer was always pleasant upbeat and did not get frustrated at any point with our service. I would highly recommend Summer to help you on your next visit.
      The entire store was impressive and the staff was very quick to help one another out when needed.
      My husband and I will gladly be returning to this store !
      Thank you for you kindness,
      Nina Jackson

      Business Response on Google Feb 24th, 2024
      Thank you for your review, Nina. We are so happy to hear that you had a great experience at our store! We love helping our guests and are glad that we were able to provide you with great customer service. Thanks for visiting and we hope to see you again!
      Load More Reviews

      Overall Rating

      Overall Rating
      ( 282 Reviews )
      191
      24
      12
      11
      44

      Write a Review

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