Lake Cumberland Marine & Powersports

Great service! We are first time boat owners and Harvey was exceptional in answering all of our questions, showing patience with our "1st timer" anxieties, showing us the boat we (really) wanted, and helped with our 1st launch and trailering. His advice for additional needed boating products, like ropes, anchors, fenders, etc. was also appreciated, since as 1st time owners it was all new to us. I highly recommend Harvey Maynard and Lake Cumberland Marine and will continue to bring them my business.
May 30th, 2023

My wife and I have had an amazing experience with Lake Cumberland Marine!! They have been amazing from purchase to add ins and upgrades. They even found a recall and fixed it before we knew about it or even asked! Tyrel, our salesman, and the service department are absolutely Top Notch! We drove past another 2 other dealerships just to go there!
May 2nd, 2023

Bought a brand new 26 Chap Surf from them a couple years. Salesman Dan was nothing more than a yes man, saying yes yes yes to everything but doing nothing. Casey the sales manager obviously doesnt manage his sales people or technicians. I had a punch list longer than my arm they were to complete before delivering the boat and very little of it was done. Very very bad and extremely disrespectful buying experience. I cannot and would not recommend.
Mar 4th, 2023

Jul 31st, 2022

I will have to say I was recently WOWd by my last experience. I forgot to call ahead before closing hours to have my boat pulled out and ready for me to pick up. I called and left a message Saturday after 3 in hopes that someone would receive my message. Later that day I got a message from Savannah, the service manager that my boat was placed outside the fenced in area and available for me to pick up. When I called her on Monday to thank her, I asked her how she made it happen. She told me my voicemail was forwarded to her cell and after dinner that night, she drove her personal truck over to the dealership and pulled my boat out for me. Thats what I call going above and beyond expectations. That is GREAT CUSTOMER SERVICE. Thanks Savannah!
Jul 30th, 2022