McDonald's

In my opinion, with it being a "Big Name" restaurant, I think it could be a lot better, if they would check the order before they hand it to the customer.
Apr 8th, 2024

Apr 6th, 2024

McDonalds has come a long way. It was a pleasant experience.
Apr 6th, 2024

Guess it's too complicated to get no onions on a burger even though it even says on the receipt no onions. Won't waste my time coming back again.
Apr 4th, 2024

At our local McDonald's I am curious with upper management why you have a order online option. If when a customer decides to do just that and in this example decided to order breakfast at 10 am due to knowing breakfast ends at 10:30 and knowing that we wouldn't be able to get there last minute so it made sense to order online . But to our surprise when we got there our drinks where made but the cashier let us know that they had cancelled our food order due to breakfast ends at 10:30 .so what is the purpose of ordering online early if your employees dictate when your order is going to be made .I can understand if it where a first time user of the app or if we sent our order at 10:29 am but this was not the case . Even if it was breakfast does not end till 10:30 at this particular branch. Very disappointed to see that your managers doesn't abide by your own sales description of when breakfast ends and lunch begins. So basically what it seems to me is breakfast ends when your employees say so. Or your online ordering is not needed as your employee s pick and choose when they want to start your orders your pick. But being in a type of public service my self we advertise we are open till 6 pm and if someone calls at 5:59 pm no matter how far away that call is we go out and take care of our client .seems like your upper management would want your business ran this way as well. This is why the low rating and ps if you make my moca frappe at 10 :15 and it's melted then why wasn't my food made .
Apr 7th, 2024