Chamber of Commerce

      Northern Windows Doors & More

      ( 18 Reviews )

      Northern Windows Doors & More
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      Hours

      Tuesday:
      8:00 AM - 4:30 PM
      Wednesday:
      8:00 AM - 4:30 PM
      Thursday:
      8:00 AM - 4:30 PM
      Friday:
      8:00 AM - 4:30 PM
      Saturday:
      Closed
      Sunday:
      Closed
      Monday:
      8:00 AM - 4:30 PM
      CALL DIRECTIONS REVIEWS

      Chamber Rating

      4.5 - (18 reviews)
      15
      1
      0
      0
      2
      Read Our 18 Reviews

      Chamber Rating

      4.5 - (18 reviews)
      15
      1
      0
      0
      2
      › ‹
      • Lisa Northern


        Apr 7th, 2024

      • Cindy Cook

        Windows look amazing, highly recommend them for taking care of anything you need!
        Apr 7th, 2024

      • Scott

        Called Northern over a month ago and spoke to Lisa, she sent a guy to come out to look, he wasn't here 3 minutes (not even sure he had a ladder). Waited a week for a call back with estimate, no such call ever came. I called back and again spoke to Lisa, she said she was waiting on another contractor to quote her the cost to replace one of the fascia boards so she could build that into estimate. (Hmmm...2 different contractors. 1 to replace fascia board and another to wrap fascia boards and install gutters. Seemed a bit odd that a contractor who installs guttering could not replace a fascia board that he is going to wrap anyways.) This was on a Friday; she asked me to wait until Wednesday so she could speak with him. I waited until the following Friday (2 days after she was suppose to have spoken with this other contractor) and it was the same song and dance about how she hadn't spoke with him, but asked that I give her to Monday and she would call me with estimate. This was over 2 weeks ago since I last spoke with Lisa. Note, that in every conversation I have had with them, I was the one who reached out to them. They said they would call back, but for me they have never called me back once. Based on that experience alone I would not ever hire them. If they are this hard to reach to sell you their product and service, can you imagine how difficult it would be if you were to ever encounter an issue with their product or installation. Have since called another company that just recently completed work on my street, about 10 houses down from me. They came out did a thorough job of measuring, actually got out a ladder and inspected (walked the entire parameter of my roof); went back to their vehicle and spent time to prepare an estimate for me on the spot. They emailed me the estimate promptly before leaving my residence and never approached me with any high-pressure sales tactics.
        Mar 30th, 2024

      • Nelson Townsend

        Vinyl siding is poor quality brittle chips when you cut it Service: Vinyl window installation & replacement
        Aug 26th, 2023

      • Barbara Norris

        Brandon Northern is a great at customer service and was very helpful and accommodating for me! Wonderful attitudes and was a joy to do business with!
        Jul 8th, 2023

      Read Our 18 Reviews

      About
      Northern Windows Doors & More

      Northern Windows Doors & More is located at 950 Commercial Dr in Richmond, Kentucky 40475. Northern Windows Doors & More can be contacted via phone at 859-624-4090 for pricing, hours and directions.

      Contact Info

      •   859-624-4090

      Questions & Answers

      Q What is the phone number for Northern Windows Doors & More?

      A The phone number for Northern Windows Doors & More is: 859-624-4090.

      Q Where is Northern Windows Doors & More located?

      A Northern Windows Doors & More is located at 950 Commercial Dr, Richmond, KY 40475

      Q What is the internet address for Northern Windows Doors & More?

      A The website (URL) for Northern Windows Doors & More is: http://northernwd.com/

      Q How big is Northern Windows Doors & More?

      A Northern Windows Doors & More employs approximately 20+ people.

      Q What days are Northern Windows Doors & More open?

      A Northern Windows Doors & More is open:
      Tuesday: 8:00 AM - 4:30 PM
      Wednesday: 8:00 AM - 4:30 PM
      Thursday: 8:00 AM - 4:30 PM
      Friday: 8:00 AM - 4:30 PM
      Saturday: Closed
      Sunday: Closed
      Monday: 8:00 AM - 4:30 PM

      Q How is Northern Windows Doors & More rated?

      A Northern Windows Doors & More has a 4.5 Star Rating from 18 reviewers.

      Hours

      Tuesday:
      8:00 AM - 4:30 PM
      Wednesday:
      8:00 AM - 4:30 PM
      Thursday:
      8:00 AM - 4:30 PM
      Friday:
      8:00 AM - 4:30 PM
      Saturday:
      Closed
      Sunday:
      Closed
      Monday:
      8:00 AM - 4:30 PM

      Related Categories

      Ratings and Reviews
      Northern Windows Doors & More

      Overall Rating

      Overall Rating
      ( 18 Reviews )
      15
      1
      0
      0
      2
      Write a Review

      Lisa Northern on Google

      image

      Cindy Cook on Google

      image Windows look amazing, highly recommend them for taking care of anything you need!

      Business Response on Google Apr 7th, 2024
      Thank you so much for your review.

      Scott on Google

      image Called Northern over a month ago and spoke to Lisa, she sent a guy to come out to look, he wasn't here 3 minutes (not even sure he had a ladder). Waited a week for a call back with estimate, no such call ever came. I called back and again spoke to Lisa, she said she was waiting on another contractor to quote her the cost to replace one of the fascia boards so she could build that into estimate. (Hmmm...2 different contractors. 1 to replace fascia board and another to wrap fascia boards and install gutters. Seemed a bit odd that a contractor who installs guttering could not replace a fascia board that he is going to wrap anyways.) This was on a Friday; she asked me to wait until Wednesday so she could speak with him. I waited until the following Friday (2 days after she was suppose to have spoken with this other contractor) and it was the same song and dance about how she hadn't spoke with him, but asked that I give her to Monday and she would call me with estimate. This was over 2 weeks ago since I last spoke with Lisa.
      Note, that in every conversation I have had with them, I was the one who reached out to them. They said they would call back, but for me they have never called me back once. Based on that experience alone I would not ever hire them. If they are this hard to reach to sell you their product and service, can you imagine how difficult it would be if you were to ever encounter an issue with their product or installation.
      Have since called another company that just recently completed work on my street, about 10 houses down from me. They came out did a thorough job of measuring, actually got out a ladder and inspected (walked the entire parameter of my roof); went back to their vehicle and spent time to prepare an estimate for me on the spot. They emailed me the estimate promptly before leaving my residence and never approached me with any high-pressure sales tactics.

      Business Response on Google Mar 27th, 2024
      Please let me start off with a sincere apology that I did not get back with you on your estimate. This is not how we normally conduct our business. There is no excuse for the lack of communication. We do have a separate crew that does our guttering and a separate crew that does our siding (which would include replacing the rotten fascia board and wrapping that.). Although I could quote the wrapping of the fascia board, I was trying to contact my siding guy to show him pictures of the rotten wood to be replaced. In the meantime, he went out of the country and was unreachable for a few weeks. Again, this is no excuse for not at least contacting you and communicating better with you. I am glad you were able to find another contractor and are getting your job taken care of. Again I truly apologize for the inconvenience.

      Nelson Townsend on Google

      image Vinyl siding is poor quality brittle chips when you cut it Service: Vinyl window installation & replacement

      Business Response on Google Aug 15th, 2023
      Was this review meant for our company? We do not have any record of a job in your name in our system. Thank you

      Barbara Norris on Google

      image Brandon Northern is a great at customer service and was very helpful and accommodating for me! Wonderful attitudes and was a joy to do business with!

      Business Response on Google Jul 8th, 2023
      Thank you so much for your review. We appreciate you!
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      Overall Rating

      Overall Rating
      ( 18 Reviews )
      15
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      2

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