Tru by Hilton Richmond

this room 201 sucks. it's dirty. smells like mold. looks like the window had been leaking . The whole right corner of the room where the window sill meets the wall has water damage. the bed was very hard. not comfortable at all i could feel the springs. this room is not worth $179. I would not recommend this hotel to anyone.
Apr 4th, 2024

Pool is icy room on the fifth floor ceiling is peeling and there's some black mold on the bathroom wall. Nearby activities: Bowling and grill across the street great. Arcade not really functional yet
Apr 2nd, 2024

For a new model in the Hilton family this one is already showing its age. While the staff is great, the rooms need some construction attention. Also, housekeeping needs to pay closer attention to vacuuming and cleaning corners. Rooms: Sparse... no closet, drawers or places to unpack. Rooms are "SMALL". The desk is tiny with no room to work. If its just a quick passing through on a trip then its great for a nights stay.
Mar 31st, 2024

Mar 28th, 2024

Not a bad option for the area - if your not interested in a pool (pool was NOT heated) and so cold. There was not listing about this and was a huge bummer for our family . Water machine was finicky, staff cleaned up breakfast 20 minutes before end time, and limited snack options. Not worth the $183/night overall. Staff was minimally helpful and either was busy cleaning rather than staying at the front desk or sitting on the side with headphones in. It was clean, rooms in working order, nice fitness center, and complimentary coffee/ tea. Walkability: Close to multiple restaurants
Mar 25th, 2024