Community Trust Bank

If they was the only bank on the planet I would go without one.
Nov 30th, 2023

Worse Bank Service ever.... Take advice go to the walmart community trust
Jul 2nd, 2023

Ive received nothing but amazing support from their loan department. I did my first auto loan through them many years ago. When I went to purchase my next vehicle I specifically requested the dealer go through them and received a great rate. Any time I needed a document through the customer service email theyve always replied the same day and provided within 24 hours. Kayla B. was super supportive through all my requests. Next time I purchase a vehicle, Ill certainly go through them again! Thanks!
Apr 11th, 2023

Absolutely atrocious. Unfortunately I was lead to them via auto a loan in September and out of the many auto loans I have had this is the most podunk bank I have EVER used. Rhonda is simply rude and you find that out rather quick when you call with any question. They do NOT give an amortization schedule, honestly Im not even sure Rhonda had any idea what that was . I needed one for tax reasons as my vehicle is bought through myself/my company and is a depreciating asset with interest. Unfortunately they provide nothing like this. Ive NEVER heard of a bank being so clueless in this aspect. Finally, the next lady I spoke to said she could mail me something but living a state away Id rather have my simple interest - principal statements emailed she said no can do unless I fax her a piece of paper giving them permission to do so?? Once again, Ive NEVER heard of this. no letting her know my social, tax ID, mothers maiden name, etc would work. Just a bank I would NEVER recommend doing business with-I will be refinancing ASAP for this alone.
Apr 5th, 2023

They absolutely are NOT open until 6pm on Sat. I rushed all the way from work to this location & they were in fact closed.
Mar 12th, 2023