Kroger Pharmacy

The actual pharmacist at this location is a very nice and helpful lady who really tries. She really does. This review would be a negative 1,000 stars if not for her help. Really feel bad for her. The rest of the workers at this location are about the rudest people you could ever encounter.
Jan 5th, 2023

Dec 2nd, 2022

Oct 5th, 2022

Everybody so nice in this location
Sep 11th, 2022

I have been going to this Kroger and Pharmacy for years. They know me well. Good relationships, nice people, but then one man's decision to cancel my vital meds on a Saturday when I could not speak to my closed Dr office was incredibly rude to me on the phone. I need to file a formal grievance against a pharmacy worker who denied vital medications my Doctor sent over and he cancelled. Doctor's office has spoken with them. They say that he can not do that to us! Made for a terrible few days. He was so careless and very rude. My husband even got on the phone and spoke and he completely ignored him. I did not get my medicine until today 6/26 when I was told by pharmacy and my Dr calling to make sure of it on 6/24 by "noon". I talked to the gentleman asking if it were ready Saturday afternoon as I NEEDED my meds per every single day and he said he can't have it done by then. As I said before I myself and My Dr called the pharmacy to ensure this on Friday the day before. I was already worried and when I told him this he was so rude to me, said it would have to wait until Saturday evening, I immediately panicked as my family and I had been going through a lot of stress lately, when I got upset with the timing and rudeness my husband stepped in on the call as he could not fathom why it was requested BY MY DOCTOR to make sure it would by ready that afternoon. My husband was kind and concerned honestly as to what the problem is and why the gentleman was so careless. He ignored his concerned and cancelled my order for the weekend! I had to wait until my Dr called AGAIN very upset with the pharmacy this morning and a woman filled it right away as I had been out. My Dr. office told them that they cannot do that to people and suggested I complain. I am just now starting to breathe clearly. How can a pharmacist taking care of ill patients do something like this? Terrible! We shop there daily. This is absolutely inhumane and hateful. I will be reporting this in multiple ways. I would hate for an older less healthy person to ever get treated this way!
Jun 18th, 2023