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      Geek Squad

      ( 54 Reviews )

      Geek Squad
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      Hours

      Friday:
      10:00 AM - 8:00 PM
      Saturday:
      10:00 AM - 8:00 PM
      Sunday:
      11:00 AM - 7:00 PM
      Monday:
      10:00 AM - 8:00 PM
      Tuesday:
      10:00 AM - 8:00 PM
      Wednesday:
      10:00 AM - 8:00 PM
      Thursday:
      10:00 AM - 8:00 PM
      CALL DIRECTIONS WEBSITE REVIEWS

      Chamber Rating

      Verified Member
      3.1 - (54 reviews)
      23
      3
      4
      2
      22
      Read Our 54 Reviews

      Chamber Rating

      Verified Member
      3.1 - (54 reviews)
      23
      3
      4
      2
      22
      › ‹
      • Ryan Tincher

        Although not the fastest in person service, Geek Squad is very thorough and has excellent customer service. They upgraded my sons hard drive and ram in no time at all. Ren was a knowledgeable and professional employee and I recommend them to everyone.
        Apr 5th, 2024

      • Chris Samples

        Geek squad was good, but someone trying to ack like they were with Geek Squad, tried to spam me into buying $356 for virus protection
        Nov 10th, 2023

      • padmanabh desai

        Wonderful service
        Nov 10th, 2023

      • Nicole Wu

        Absolutely terrible customer service. We did not have an appointment coming in, so I did not care to have to wait for service. The problem we had was that after an associate initially asked us what we were there for, he said he would be back and went to speak with someone more knowledgeable. They finished up with the current customer and we continued sitting there for at least 10minutes (we were the only ones left). No one ever came back to check on us or even just say it would be a few minutes. Again, I do not care to wait for service but the horrible lack of communication and never coming back was terrible customer service.
        Oct 31st, 2023

      • ShadowCardinal26

        Andrew Miller is the one who has made my life hell. Calling me an retred. He needs to be fired.
        Oct 25th, 2023

      Read Our 54 Reviews

      About
      Geek Squad

      Our Agents provide repair, installation and setup services on all kinds of tech at more than 1,100 Best Buy stores – including computer & tablet repair, setup and support, TV & home theater repair, car stereo & GPS installation, cell phone repair and home appliance repair. We fix most makes and models, no matter where you bought them and can show you how to get the most out of your technology.

      Contact Info

      Vidoes

      Questions & Answers

      Q What is the phone number for Geek Squad?

      A The phone number for Geek Squad is: (502) 259-9577.

      Q Where is Geek Squad located?

      A Geek Squad is located at 5085 Shelbyville Rd, Louisville, Kentucky 40207

      Q What is the internet address for Geek Squad?

      A The website (URL) for Geek Squad is: https://stores.bestbuy.com/ky/louisville/5085-shelbyville-rd-333/geeksquad.html?ref=NS&loc=ns100

      Q How big is Geek Squad?

      A Geek Squad employs approximately 20+ people.

      Q What days are Geek Squad open?

      A Geek Squad is open:
      Friday: 10:00 AM - 8:00 PM
      Saturday: 10:00 AM - 8:00 PM
      Sunday: 11:00 AM - 7:00 PM
      Monday: 10:00 AM - 8:00 PM
      Tuesday: 10:00 AM - 8:00 PM
      Wednesday: 10:00 AM - 8:00 PM
      Thursday: 10:00 AM - 8:00 PM

      Q How is Geek Squad rated?

      A Geek Squad has a 3.1 Star Rating from 54 reviewers.

      Hours

      Friday:
      10:00 AM - 8:00 PM
      Saturday:
      10:00 AM - 8:00 PM
      Sunday:
      11:00 AM - 7:00 PM
      Monday:
      10:00 AM - 8:00 PM
      Tuesday:
      10:00 AM - 8:00 PM
      Wednesday:
      10:00 AM - 8:00 PM
      Thursday:
      10:00 AM - 8:00 PM

      Ratings and Reviews
      Geek Squad

      Overall Rating

      Overall Rating
      ( 54 Reviews )
      23
      3
      4
      2
      22
      Write a Review

      Ryan Tincher on Google

      image Although not the fastest in person service, Geek Squad is very thorough and has excellent customer service. They upgraded my sons hard drive and ram in no time at all. Ren was a knowledgeable and professional employee and I recommend them to everyone.

      Chris Samples on Google

      image Geek squad was good, but someone trying to ack like they were with Geek Squad, tried to spam me into buying $356 for virus protection

      padmanabh desai on Google

      image Wonderful service

      Nicole Wu on Google

      image Absolutely terrible customer service. We did not have an appointment coming in, so I did not care to have to wait for service. The problem we had was that after an associate initially asked us what we were there for, he said he would be back and went to speak with someone more knowledgeable. They finished up with the current customer and we continued sitting there for at least 10minutes (we were the only ones left). No one ever came back to check on us or even just say it would be a few minutes. Again, I do not care to wait for service but the horrible lack of communication and never coming back was terrible customer service.

      ShadowCardinal26 on Google

      image Andrew Miller is the one who has made my life hell. Calling me an retred. He needs to be fired.

      Load More Reviews

      Overall Rating

      Overall Rating
      ( 54 Reviews )
      23
      3
      4
      2
      22

      Write a Review

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