Norton Leatherman Spine Center - Angies Way

Jun 27th, 2020

I had surgery from leather man spine center 14 years ago and they were fantastic. best medical experience I've ever had. they did a anterior/posterior lower hemilaminectomy and eliminated 75% of everyday major pain. I have major arthritis and recently developed severe neck pain when I turned my head. was happy when I was referred to Leatherman by my primary care physician. with any head movement, I can feel, hear bone on bone grating. that is very painful. this was the worst medical experience I've ever had. they took xray and said yes, I did have excessive arthritis in neck. told me all I needed to do was get some physical therapy and referred me to KORT. they wouldn't give me any pain medication. said wouldn't do surgery. they did nothing and didn't attempt to give me anything for pain. it was a totally wasted office visit. I don't know about the other Leatherman clinics but anyone would be ahead of the game to avoid the Leatherman on Angies way.
Apr 20th, 2020

Leatherman spine has a terrible reputation for patient care. So I was worried about being sent there by my primary care physician. When I went the doctor was nice and explained how bad with detail my spine was and laid out a plan that would be surgery or try pain management ( injections) and physical therapy. Since my wife was 7 months pregnant at the time, surgery was off the table at the time. The doctor agreed but was still concerned that I watch my activity because of my disc bulging completely into my nerves at the L-5. Bad enough you can't even see my disc on MRI. So we set up treatments, which will cause me to take leave from work because injections are only on Monday and Friday, which I work both and you can't do any strenuous activity for 24 hours after. I turned in FMLA paperwork and paid fee. Then received call that they would not fill out paperwork. This is where it began. They told me to have primary care physician fill out, which is funny because I was sent to specialist because of their knowledge of my issue, that's what specialist do is diagnosis in their field which is who fills out form for whatever serious medical condition you have. Talked to work doctor, they agreed that it was their responsibility. Talked to FMLA lawyer, he agreed it was their responsibility told me to talk to office manager, should be fixed. Talked to my primary care physician, she said it was their responsibility that's why she sent me after MRI and to talk to office manager. So called and tried to talk to doctor again, she never returned my call. Called office manager and was passed around from person to person. They argued that she was not supposed to fill out paperwork because she did not "put me off work" because I did not choose surgery. That conversation helps out with moving forward because my lawyer said they can't hold that over my head to force me to choose surgery and FMLA is not for having surgery. It's for having a serious medical condition that needs to have treatment. Which is what the doctor put me on. So do NOT go to this place if you want to be treated like a patient. They only want your money and surgery. Anne Buck has refused to fill out 5 minutes of paperwork so that I can go through treatments she referred me to without losing my job. I work for Ford motor company. I kill my body and jump through hoops at work because of the few who abuse. Shame a doctor's office treats me just as bad. Terrible patient care, shame on them from bottom to the top they gave me no help and sounded like they're repeating something printed off.
Apr 5th, 2020

Had an appointment for 9:45. We showed up at 9:15 thinking we’d get done with paperwork and be able to get in right on time but no. We had to wait for 2 and a half hours to get in.
Mar 25th, 2020

I would not expect an x-ray of my arm if I went in for a broken foot. So why did this doctor inspect my spine when I went in for muscle/tendon issues? Norton hospital's in general are glorified con artists and drug dealers. I was referred to Leatherman and Spine for a CT scan to investigate possible torn muscles or tendons in my neck. (My neck is burning and I lost mobility in my rotator cuffs.) The doctor refused to listen to me and offered opiates while insisted on looking at my spine for compressed disks. (I have 2 compressed disks in my lower back so I know what that feels like and this is not that.) I repeatedly told her that nothing was wrong with my spine and the issues I was having dealt with the muscles and/or tendons in my neck. Again she refused and scheduled an $800 MRI instead of the CT scan that was recommended by my insurance and a different doctor. After a month of waiting for the results, they finally called me in to the office. When I got there she told me that I did not have a compressed disk. Again, I told her that the issues I was having had nothing to do with my spine but the soft tissue surrounding my spine. She told me she didn't know what to tell me because my spine looked fine. On top of the deplorable and expensive non-existent diagnosis, now my company will not let me return to work because they need an "accurate diagnosis" with "legitimate restrictions." What kind of doctor behaves in this manor? I would not expect an x-ray of my arm if I went in for a broken foot. So why did this doctor inspect my spine when I went in for muscle/tendon issues? If I could rate less than one star I would.
Mar 1st, 2020