Hours

Thursday:
10:00 AM - 7:00 PM
Friday:
10:00 AM - 8:00 PM
Saturday:
10:00 AM - 8:00 PM
Sunday:
11:00 AM - 7:00 PM
Monday:
10:00 AM - 7:00 PM
Tuesday:
10:00 AM - 7:00 PM
Wednesday:
10:00 AM - 7:00 PM

Chamber Rating

3.4 - (5 reviews)
3
0
0
0
2
Read Our 5 Reviews

Chamber Rating

3.4 - (5 reviews)
3
0
0
0
2
  • Ray Baker

    TK team did an outstanding job! Love working with Value City!
    Nov 16th, 2023

  • Adrayna Bentley


    Sep 4th, 2023

  • Sandra Roby

    After spending all that money for a bed, it was going to cost $500 for them to disassemble the bed, me move it, and then to reassemble it. Ridiculous
    May 10th, 2023

  • Linda Hughes

    Excellent sales and products. Everything explained. Delivery staff were very nice and had the bed setup and ready to go in a short time
    Mar 17th, 2023

  • Chris Hibbard

    Terrible salesmen. They dont tell you youre stuck with the base and they dont tell you theyre going to charge you $265 to come back and get the bed when you realize the bed is junk . when you sit down to finance they rush you through the paperwork, they dont explain anything. The bed felt nothing like the one we laid in at the store. They came out and found a cracked Airline and aired the mattress up as tight as it would go for a week and a half before they came back out to fix it. Then the mattress was not reacting to the settings we put it on you had to do it two or three times before the bed would react to it. the bed with would almost be flat every morning when you get up. The app is not accurate at all. Customer service when you call in is horrible. You have to talk to four or five people before you actually get anything accomplished. And if you call the store back, you just get 100 excuses well you shouldve done this and well you shouldve done that is all you get when you talk to the salesmen after the purchase. And by all means dont get upset. Dont say a few cuss words because they will cuss you back. Overall experience was horrible. We sent the bed back. I would not waste your time or moon. I would not buy this mattress theres no way in hell its going to last 15 years. We had ours a week and a half and they had to replace a cracked air hose and they had ordered a new pump that they said was causing the issue with the phones and not reacting. Horrible, horrible, horrible
    Dec 29th, 2022

Read Our 5 Reviews

About
Sleep Number

At the Louisville, KY Sleep Number store, we're improving lives by individualizing sleep experiences. Only Sleep Number mattresses allow you to adjust each side to your ideal firmness, support and pressure-relieving comfort - your Sleep Number setting- for the deep, restful sleep you both deserve. The Sleep Number bed is the only bed available with SleepIQ technology to track and optimize your sleep. You can complete your sleep experience with the exclusive Sleep Number bedding collection, from cozy warm comforters to pillows individualized to you. Visit the Louisville Sleep Number store where one of our Sleep Professionals will help you find the right Sleep Number bed to help you sleep better.

Contact Info

Vidoes

Payment Methods

  • AMERICANEXPRESS
  • DISCOVER
  • FINANCING
  • MASTERCARD
  • VISA

Questions & Answers

Q What is the phone number for Sleep Number?

A The phone number for Sleep Number is: 502-537-6151.


Q Where is Sleep Number located?

A Sleep Number is located at 7710 Bardstown Rd #102, Louisville, Kentucky 40291


Q What is the internet address for Sleep Number?

A The website (URL) for Sleep Number is: https://www.sleepnumber.com/stores/ky/louisville/7710-bardstown-rd?utm_source=google&utm_medium=organic&utm_campaign=GBP


Q What days are Sleep Number open?

A Sleep Number is open:
Thursday: 10:00 AM - 7:00 PM
Friday: 10:00 AM - 8:00 PM
Saturday: 10:00 AM - 8:00 PM
Sunday: 11:00 AM - 7:00 PM
Monday: 10:00 AM - 7:00 PM
Tuesday: 10:00 AM - 7:00 PM
Wednesday: 10:00 AM - 7:00 PM


Q How is Sleep Number rated?

A Sleep Number has a 3.4 Star Rating from 5 reviewers.

Hours

Thursday:
10:00 AM - 7:00 PM
Friday:
10:00 AM - 8:00 PM
Saturday:
10:00 AM - 8:00 PM
Sunday:
11:00 AM - 7:00 PM
Monday:
10:00 AM - 7:00 PM
Tuesday:
10:00 AM - 7:00 PM
Wednesday:
10:00 AM - 7:00 PM

Ratings and Reviews
Sleep Number

Overall Rating

Overall Rating
( 5 Reviews )
3
0
0
0
2
Write a Review

Ray Baker on Google

image TK team did an outstanding job! Love working with Value City!


Adrayna Bentley on Google

image


Sandra Roby on Google

image After spending all that money for a bed, it was going to cost $500 for them to disassemble the bed, me move it, and then to reassemble it. Ridiculous

Business Response on Google Jul 7th, 2023
Hi, Sandra. We offer directions on how to take down and put back up a Sleep Number® bed, and while not all people are equipped to handle that themselves, moving companies or other services can be hired in place of Sleep Number® to do that work. While we do offer a service to come out and take down, and another service to set up a in it's new location, it does have a fee associated for our delivery drivers to come out and do the work, like any other delivery on their route. For assistance, please give us a call at 1-888-411-2270 from 8AM-8PM CST M-F.

Linda Hughes on Google

image Excellent sales and products. Everything explained. Delivery staff were very nice and had the bed setup and ready to go in a short time


Chris Hibbard on Google

image Terrible salesmen. They dont tell you youre stuck with the base and they dont tell you theyre going to charge you $265 to come back and get the bed when you realize the bed is junk . when you sit down to finance they rush you through the paperwork, they dont explain anything. The bed felt nothing like the one we laid in at the store. They came out and found a cracked Airline and aired the mattress up as tight as it would go for a week and a half before they came back out to fix it. Then the mattress was not reacting to the settings we put it on you had to do it two or three times before the bed would react to it. the bed with would almost be flat every morning when you get up. The app is not accurate at all. Customer service when you call in is horrible. You have to talk to four or five people before you actually get anything accomplished. And if you call the store back, you just get 100 excuses well you shouldve done this and well you shouldve done that is all you get when you talk to the salesmen after the purchase. And by all means dont get upset. Dont say a few cuss words because they will cuss you back. Overall experience was horrible. We sent the bed back. I would not waste your time or moon. I would not buy this mattress theres no way in hell its going to last 15 years. We had ours a week and a half and they had to replace a cracked air hose and they had ordered a new pump that they said was causing the issue with the phones and not reacting. Horrible, horrible, horrible

Business Response on Google Jul 29th, 2022
We apologize this wasn't the experience you hoped for, Chris. With the terms of our 100-Night trial, our adjustable base models are all final sales, which is an industry-standard practice due to their significant size and weight, which makes them difficult to ship back to our returns warehouse.All of our terms and conditions of sale can be found online and on the receipts that our customers sign acknowledging that they have read and understood all the conditions of sale.One of the reasons we make certain to provide and post the information in different areas is because we can't say for certain what may or may not have been stated at the time of purchase, and I have attached a link below with information on our return process.Your thoughts are appreciated and have been forwarded along to our Leadership. support.sleepnumber.com/hc/en-us/articles/235185607-Returns-exchanges

Overall Rating

Overall Rating
( 5 Reviews )
3
0
0
0
2

Write a Review

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