Super 8 by Wyndham Louisville/Expo Center
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101 Central Ave
Louisville, KY 40209 - 502-694-3664
Chamber Rating
-
Fitzgeraldtmarie
Apr 6th, 2024 -
Robin Proffitt
Apr 5th, 2024 -
john graber
Good clean rooms great beds and a good breakfast too
Mar 13th, 2024 -
Stephanie Kerchner
This hotel has bed bugs.
Mar 8th, 2024 -
Jason Leach
To give credit first our room was clean. Upon check in we had a 2 Queen room and a King room. We asked for them to be near each other. They were on opposite ends of the same floor. When we got to the 2 queen room it was a King room. A trip back to the front desk clerk to ask for a 2 queen room she said that room was supposed to be a queen room. She then gave us the room right next to our King room and said it probably had two beds... Not sure why we didn't get that one first. The room was clean with limited amenities. There were cosmetic flaws but the bed was clean and the TV worked. If you're a light sleeper the walls and door are thin. You hear everything next to you and in the hallway. This hotel is also in the flight path for the airport and next to a major road so you hear the noise from both all night. The breakfast had limited options that never changed (cereal, toast, coffee, juice, milk, some bananas/apples at times). Breakfast closes at 9 am and the worker is very prompt to come take everything away and shut the doors to the breakfast area even with guests still sitting in there. He never asked if we needed anything or if we wanted anything before he put it away. Our first night was priced right ($89) for what we got but our weekend nights were extremely overpriced ($150+) for the value. Even though this appears across the street from the Expo Center it is a 15-20+ minute walk to get to the Expo Center. Due to getting out late at night and rain we drove each day and paid to park. If you're going to drive and pay to park anyway I would recommend staying further away to have more options on hotels. Overall, it's clean and if you can get it for $89 it's "You get what you pay for" but anything over that price it is not worth it.
Mar 5th, 2024
Contact Info
- 502-694-3664
- (502) 635-0799
Questions & Answers
Q What is the phone number for Super 8 by Wyndham Louisville/Expo Center?
A The phone number for Super 8 by Wyndham Louisville/Expo Center is: 502-694-3664.
Q Where is Super 8 by Wyndham Louisville/Expo Center located?
A Super 8 by Wyndham Louisville/Expo Center is located at 101 Central Ave, Louisville, KY 40209
Q What is the internet address for Super 8 by Wyndham Louisville/Expo Center?
A The website (URL) for Super 8 by Wyndham Louisville/Expo Center is: https://www.wyndhamhotels.com/super-8/louisville-kentucky/super-8-louisville-expo-center/overview?CID=LC:yytq4fvvehxh7se:14673&iata=00093796
Q How is Super 8 by Wyndham Louisville/Expo Center rated?
A Super 8 by Wyndham Louisville/Expo Center has a 3.4 Star Rating from 474 reviewers.
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Ratings and Reviews
Super 8 by Wyndham Louisville/Expo Center
Overall Rating
Overall Rating
( 474 Reviews )Fitzgeraldtmarie on Google
Thank you for the stay and the feedback. I am confident that you had a satisfactory stay looking at the five stars. Your input helps with our continuing efforts to provide excellent service and a great stay. Guest satisfaction is our priority. Please stay with us again.
Sincerely,
Hotel Manager.
Robin Proffitt on Google
john graber on Google
Good clean rooms great beds and a good breakfast too
Thank you for sharing your positive experience! We're thrilled you found our rooms clean, beds comfortable, and breakfast satisfying. We take pride in providing excellent customer service, and we are pleased that we were able to make your stay more enjoyable. We hope to have the opportunity to welcome you back in the future.
Sincerely,
Hotel Manager
Stephanie Kerchner on Google
This hotel has bed bugs.
We have taken note of your remark about the bed bugs issue during your stay which is very unusual. We are regularly taking pest control measures on our property but will check it further. Anyhow, our apologies for the inconvenience. The issue will be perfectly resolved. You will have a pleasant stay next time. Looking forward to seeing you back.
Sincerely,
Hotel Manager
Jason Leach on Google
To give credit first our room was clean. Upon check in we had a 2 Queen room and a King room. We asked for them to be near each other. They were on opposite ends of the same floor. When we got to the 2 queen room it was a King room. A trip back to the front desk clerk to ask for a 2 queen room she said that room was supposed to be a queen room. She then gave us the room right next to our King room and said it probably had two beds... Not sure why we didn't get that one first. The room was clean with limited amenities. There were cosmetic flaws but the bed was clean and the TV worked. If you're a light sleeper the walls and door are thin. You hear everything next to you and in the hallway. This hotel is also in the flight path for the airport and next to a major road so you hear the noise from both all night. The breakfast had limited options that never changed (cereal, toast, coffee, juice, milk, some bananas/apples at times). Breakfast closes at 9 am and the worker is very prompt to come take everything away and shut the doors to the breakfast area even with guests still sitting in there. He never asked if we needed anything or if we wanted anything before he put it away. Our first night was priced right ($89) for what we got but our weekend nights were extremely overpriced ($150+) for the value. Even though this appears across the street from the Expo Center it is a 15-20+ minute walk to get to the Expo Center. Due to getting out late at night and rain we drove each day and paid to park. If you're going to drive and pay to park anyway I would recommend staying further away to have more options on hotels. Overall, it's clean and if you can get it for $89 it's "You get what you pay for" but anything over that price it is not worth it.
Thank you for taking the time to share your experience with us. We appreciate your feedback and apologize for the inconvenience you encountered during your stay. We regret that we did not meet your expectations regarding room allocation, noise levels, and breakfast service. Your comments will be shared with our team for immediate improvement. We understand your concerns and assure you that we are committed to providing a better experience for our guests in the future. We hope to have the opportunity to welcome you back and exceed your expectations.
Sincerely,
Hotel Manager
Overall Rating
Overall Rating
( 474 Reviews )Write a Review
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