K-I Lumber & Building Materials - Louisville

Joe Hofmann _{on Google}

Jan 3rd, 2024

K & I chose to no longer(last 3 1/2 years) serve the general public. Only serves business accounts.
Plan Bee

Courtney Turner _{on Google}

Dec 20th, 2023

If I could give this company and its sales staff a zero star I would. It is a shame, as my family has used this company for years but the fact remains that the sales staff is not knowledgeable, the management is not responsive nor helpful. I really wish we had went with Pella to be honest. We spent over 30k for a new build and not only did the sales staff order the entirely wrong window style that we picked, but the version they picked made it unpaintable. This altered the entire appearance that we wanted for a modern farmhouse. Then the very expensive slider door they sold us on was installed broken, still waiting on that to be fixed. Lastly, we ordered 8 foot double doors for the front entrance and a matching single door for the rear of the house. The bore holes were bored at 33 inches, making it impossible to use a decent handleset. I called for two weeks to try and talk to someone about the issue, with zero response. I finally had to physically go to their showroom. Their resolution of the door issue was none, we were just told thats the way it is, deal with it. Standard bore holes are 36 inches. This company and its employees are trash in my book. Save yourself the trouble and dont do business with them.

Didi Manjgafic _{on Google}

Oct 13th, 2023

Bad for to doo any purchase

Rick Doering _{on Google}

Sep 8th, 2023

As a builder, K-I is where I purchase all of my lumber!