U.S. Bank Branch
-
9905 Dixie Hwy
Louisville, KY 40272 - 502-937-8965
Hours
Chamber Rating
-
allen ray
Nov 7th, 2023 -
nizar khader
The employees do not treat customers with respect and work very slowly, and the ATM has always been disabled.
Aug 15th, 2023 -
Debbie Fullerton
Jun 4th, 2023 -
Jeremy Alvey
Great Customer Service from the Tellers and Managers at this location.
Jan 19th, 2023 -
Laura Franze
I absolutely refuse to do any business with this bank and especially this branch. The branch manager is apparently the only one that can do anything in regards to my account but yet is purposefully and vindictively extending the account closure because she is being investigated for lying to the office of the president at US Bank so now she is taking it out on me because I informed them she never contacted me and I want her fired. Now Im being told I have no choice but to deal with this branch manager in order to get my money. Over the course of our conversation she explains shes being working on my account since the 22nd. And stated 3x she knows I want her fired. I do not understand why she needs to even bring that up in our conversation. Thats why Ive come to the conclusion she is making this hard for me on purpose because she is being investigated. Then she hangs up on me. Im so glad my account is closing thank god. I will tell anyone who listens that this bank and branch do not follow federal laws and regulations in regards to social security funds. They have withheld my sons funds now for 18 days with no reason what so ever. Ive gotten nothing but the run around from everyone. Hung up on, transferred, no call backs. Absolutely the worst bank ever! I cannot stress that enough. I hope they are fined by the consumer financial protection bureau and fiscal treasury for violating the green book regulations specifically 31 CFR part 210. I will find a way to make sure US Bank and this branch manager are held accountable for everything they are doing and every single violation they are making
Jul 22nd, 2023
Contact Info
- 502-937-8965
Questions & Answers
Q What is the phone number for U.S. Bank Branch?
A The phone number for U.S. Bank Branch is: 502-937-8965.
Q Where is U.S. Bank Branch located?
A U.S. Bank Branch is located at 9905 Dixie Hwy, Louisville, KY 40272
Q What is the internet address for U.S. Bank Branch?
A The website (URL) for U.S. Bank Branch is: https://www.usbank.com/locations/kentucky/louisville/9905-dixie-hwy-bank-atm?utm_source=google&utm_medium=organic&utm_campaign=gbp_listing
Q What days are U.S. Bank Branch open?
A U.S. Bank Branch is open:
Saturday: 10:00 AM - 2:00 PM
Sunday: Closed
Monday: 10:00 AM - 6:00 PM
Tuesday: 10:00 AM - 6:00 PM
Wednesday: 10:00 AM - 6:00 PM
Thursday: 10:00 AM - 6:00 PM
Friday: 10:00 AM - 6:00 PM
Q How is U.S. Bank Branch rated?
A U.S. Bank Branch has a 4.1 Star Rating from 16 reviewers.
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Ratings and Reviews
U.S. Bank Branch
Overall Rating
Overall Rating
( 16 Reviews )allen ray on Google
nizar khader on Google
The employees do not treat customers with respect and work very slowly, and the ATM has always been disabled.
Debbie Fullerton on Google
Jeremy Alvey on Google
Great Customer Service from the Tellers and Managers at this location.
Laura Franze on Google
I absolutely refuse to do any business with this bank and especially this branch. The branch manager is apparently the only one that can do anything in regards to my account but yet is purposefully and vindictively extending the account closure because she is being investigated for lying to the office of the president at US Bank so now she is taking it out on me because I informed them she never contacted me and I want her fired. Now Im being told I have no choice but to deal with this branch manager in order to get my money. Over the course of our conversation she explains shes being working on my account since the 22nd. And stated 3x she knows I want her fired. I do not understand why she needs to even bring that up in our conversation. Thats why Ive come to the conclusion she is making this hard for me on purpose because she is being investigated. Then she hangs up on me. Im so glad my account is closing thank god. I will tell anyone who listens that this bank and branch do not follow federal laws and regulations in regards to social security funds. They have withheld my sons funds now for 18 days with no reason what so ever. Ive gotten nothing but the run around from everyone. Hung up on, transferred, no call backs. Absolutely the worst bank ever! I cannot stress that enough. I hope they are fined by the consumer financial protection bureau and fiscal treasury for violating the green book regulations specifically 31 CFR part 210. I will find a way to make sure US Bank and this branch manager are held accountable for everything they are doing and every single violation they are making
Overall Rating
Overall Rating
( 16 Reviews )Write a Review
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