D & S Automotive Repair

D & S Automotive Repair
Yext Power Listing.

Hours

Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
Closed
Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM

Chamber Rating

Verified Member
4.6 - (80 reviews)
67
4
1
2
6
Read Our 80 Reviews

Chamber Rating

Verified Member
4.6 - (80 reviews)
67
4
1
2
6
  • Brett Mattingly

    I go to take my 2009 Honda Accord to D & S Automotive Repair for an oil change, have them look at my brakes, and investigate my car clicking 4 or 5 times before it starts instead of 3 times. I drop off my car and borrow someone elses car while my car sits there. The reviews looked great, but I take my car here and my visit was not as I expected. I knew I might have to wait for a day or two before they could even diagnose my car, and was expecting it to be worth the wait and get cheap prices for quality parts, based on looking at other reviews on this place. It turns out that it is not worth the wait. Their diagnosis was that I had bad front brake pads, bad front rotors, bad front calipers, and bad front brake hoses. They also said that my car needed new fluids. This is the exact same stuff that the dealer told me back in February, except it was the rear brake pads, rotors, and calipers! I got the rear brake stuff done for $1,000 at the dealer! The dealer told me that the front brake pads and rotors were in need, but not the calipers, and I declined because it wouldve been another $500 just to fix those. At D & S, the front ones cost $919, not much cheaper than the rear ones at the dealer. What a ripoff! I found someone who could fix this for less than $500 if this is what the problem is with my front brakes. D & S said that my transmission would blow up if I continue to drive my car! Also, I got no diagnosis on the car clicking 4 or 5 times before starting. Buyers, beware! I do not trust D & S Automotive Repair and will never be going back again! Edit: I will also mention the fact that I was charged $107 just to pick up my car even though they didnt do anything on my car. This place could be breaking the law. I saw no sign saying that you would have to pay to pick up your car anywhere. That is what state law says. I saw no sign saying that I had to pay $107 to pick my car anywhere in the building that I know of. To the claim that I never called in advance and dropped my car off out of nowhere is only partially true. I called a week in advance and asked if I could drop off my car Monday or Tuesday of the following week without a clear time. They said that I could bring it in. They always talk down to people who write bad reviews. It is not proper etiquette and unprofessional. This type of conduct makes me want to downgrade my review to zero stars if I could, but one star is as low as it will go. I got my car fixed by a mobile mechanic. The person that fixed my car said that the only problem with my car was that the transmission fluid was low. He put in more transmission fluid and my car runs like it should. It was only $120 for the transmission fluid and an oil change.
    Aug 16th, 2023

  • Abby Wooper

    Gone here for over 8 years. Honest and dependable. Will always give you options of what they think is best and possible other options to work with your needs. Just great people, and swift turnaround. The best people in town for transparency and consistency.
    Aug 14th, 2023

  • Jack Heim

    Awesome shop! Very helpful in my repair and unbeatable pricing. Services: A/C installation & repair, Air conditioning
    Aug 7th, 2023

  • Tyasia Thomas

    DO NOT RECOMMEND!!! I paid $2000 to get my car fixed just for it to mess up a week later and had to pay them again to fix it! A week after paying the 2nd time, it broke down again!
    Jul 17th, 2023

  • Adam Block

    After years of getting jerked around and swindled at other repair shops, I came across these guys by word of mouth. These guys are the real deal. I couldn`t be any happier with the service, quality of work and communication from the shop. Scott diagnosed what the other shops could not and gave me a detailed rundown on what needed to be done. It is hard to find a mechanic you can trust nowadays, and D&S has earned my complete trust and confidence in their work. Services: Steering & suspension repair, General repairs & maintenance, Auto engine diagnostic
    Jul 7th, 2023

Read Our 80 Reviews

About
D & S Automotive Repair

Automobile Diagnostic Service, Auto Repair & Service, Automobile Electric Service, Brake Repair, Auto Transmission, Auto Oil & Lube, Automobile Air Conditioning Equipment-Service & Repair

Contact Info

Payment Methods

  • CASH
  • DISCOVER
  • MASTERCARD
  • VISA

Questions & Answers

Q What is the phone number for D & S Automotive Repair?

A The phone number for D & S Automotive Repair is: (502) 409-4850.


Q Where is D & S Automotive Repair located?

A D & S Automotive Repair is located at 3018 Hunsinger Ln, Louisville, Kentucky 40220


Q What is the internet address for D & S Automotive Repair?

A The website (URL) for D & S Automotive Repair is: http://www.dsautomotive.net


Q What days are D & S Automotive Repair open?

A D & S Automotive Repair is open:
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: Closed
Sunday: Closed
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM


Q How is D & S Automotive Repair rated?

A D & S Automotive Repair has a 4.6 Star Rating from 80 reviewers.

Hours

Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
Closed
Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM

Ratings and Reviews
D & S Automotive Repair

Overall Rating

Overall Rating
( 80 Reviews )
67
4
1
2
6
Write a Review

Brett Mattingly on Google

image I go to take my 2009 Honda Accord to D & S Automotive Repair for an oil change, have them look at my brakes, and investigate my car clicking 4 or 5 times before it starts instead of 3 times. I drop off my car and borrow someone elses car while my car sits there. The reviews looked great, but I take my car here and my visit was not as I expected. I knew I might have to wait for a day or two before they could even diagnose my car, and was expecting it to be worth the wait and get cheap prices for quality parts, based on looking at other reviews on this place. It turns out that it is not worth the wait. Their diagnosis was that I had bad front brake pads, bad front rotors, bad front calipers, and bad front brake hoses. They also said that my car needed new fluids. This is the exact same stuff that the dealer told me back in February, except it was the rear brake pads, rotors, and calipers! I got the rear brake stuff done for $1,000 at the dealer! The dealer told me that the front brake pads and rotors were in need, but not the calipers, and I declined because it wouldve been another $500 just to fix those. At D & S, the front ones cost $919, not much cheaper than the rear ones at the dealer. What a ripoff! I found someone who could fix this for less than $500 if this is what the problem is with my front brakes. D & S said that my transmission would blow up if I continue to drive my car! Also, I got no diagnosis on the car clicking 4 or 5 times before starting. Buyers, beware! I do not trust D & S Automotive Repair and will never be going back again!
Edit: I will also mention the fact that I was charged $107 just to pick up my car even though they didnt do anything on my car. This place could be breaking the law. I saw no sign saying that you would have to pay to pick up your car anywhere. That is what state law says. I saw no sign saying that I had to pay $107 to pick my car anywhere in the building that I know of. To the claim that I never called in advance and dropped my car off out of nowhere is only partially true. I called a week in advance and asked if I could drop off my car Monday or Tuesday of the following week without a clear time. They said that I could bring it in. They always talk down to people who write bad reviews. It is not proper etiquette and unprofessional. This type of conduct makes me want to downgrade my review to zero stars if I could, but one star is as low as it will go. I got my car fixed by a mobile mechanic. The person that fixed my car said that the only problem with my car was that the transmission fluid was low. He put in more transmission fluid and my car runs like it should. It was only $120 for the transmission fluid and an oil change.

Business Response on Google Jul 26th, 2023
ok let me start with the clicking.... the car never once failed to start for us ever so just because you say it has a random clicking until it starts does not mean i can just throw parts on it without it acting up for me first! you dropped the car with no call first out of nowhere and then called the next morning asking why we havent looked at it? thats because we are extremely busy and for good reason and you never even called to ask if you could drop the car becuase i would have told you like everyone else this week that i cant take it until next week but i did anyway. your front brakes are locked up and if you drive a car with locked up brakes it will overheat the transmission for a fact and if you were a skilled tech like we are you would know this! you even said you didnt want to fix that cause you dont want to spend the money!!!! how is that our fault about your finances? you did not like the price just because you didnt want to pay that much by your own decision. are you a mechanic? do you own a shop? my guess is no or you would know that good quality parts are not cheap at all so youre in no position to say something is expensive just because you didnt like what you heard. im still the lowest labor rate of any shop around here with that actually knows how to fix cars! anyone fixing that car for that price is either doing it in a driveway or using the worst parts around period and a hack mechanic. i do not use garbage parts because im in the business to fix cars and not rig them up for a few months until i have to warranty something out. you saying dont trust us because you dont like a price is ridiculous because that has nothing to do with our quality of work at all. your budget has nothing to do with how we fix cars and the thousands of people we fix or fixed cars for cant be that wrong!!! you wanted us to do top notch high quality work for a craigslist mechanic price and thats never going to happen just like the fact that no quality shop is going to quote your repairs less either! you always get what you pay for and you are about to get a payed lesson in that field. the dealer did your rear brakes in jan so im sure at that time your front calipers werent locked up because your transmission would have already burnt up considering you literally told us that you have to step on the gas harder the more you drive lately! again just because you dont like a price on a repair does not mean the shop is beneath you or anyone else or deserving of 1 star!!!! next time you bash a company (which i feel like is often) make sure you tell the whole truth and both sides instead of just how you feel in order to make someone look bad because you feel like we should have fixed your car for what you we wanting to pay. everyone beware of this guy as a customer! trouble from the start! your car was diagnosed properly for the problems you had at the time we tested it!!! and not one time did i ever try to sale you any fluids other than the brake fluid required to complete replacing the calipers and a oil change that you yourself asked us for!!!! so post proof of anything on the estimate that we tried to sale you that wasnt what the car needed because id love to see it also. no going to happen.

Abby Wooper on Google

image Gone here for over 8 years. Honest and dependable. Will always give you options of what they think is best and possible other options to work with your needs. Just great people, and swift turnaround. The best people in town for transparency and consistency.


Jack Heim on Google

image Awesome shop! Very helpful in my repair and unbeatable pricing. Services: A/C installation & repair, Air conditioning


Tyasia Thomas on Google

image DO NOT RECOMMEND!!! I paid $2000 to get my car fixed just for it to mess up a week later and had to pay them again to fix it! A week after paying the 2nd time, it broke down again!

Business Response on Google Jul 18th, 2023
when that car came here from another shop who couldnt figure out where all of the coolant leaks were coming from and we fixed 5 very big and well known problem leaks with this car it left here working as it should. this is a chevy cruise and are known for having many quality issues with them and if they are neglected and driven that way as this one obviously was then they dont hold up to that abuse. you dont get 5 very large coolant,oil and vacuum leaks on a car like that out of no where all at the same time. we fixed what was broken at the time it was here and i even fixed another leak we found and i didnt even charge for that when i didnt even have to do that! now you want to blame us for the way your car is being neglected? you never contacted us about it breaking down again and nor does that even mean the car broke down from something we replaced and being its a chevy cruise known for many many quality issues i will never take blame for repeated failure points on one unless i see it and verify its from something we did. we went way above and beyond to fix the problems with that car that it had when it was here and ill never take blame for a problematic car gm built. sorry youre having problems again but that does not mean it had anything to do with what we did to your car especially since we fixed it back in nov of 22 and you wait until july of 23 to bash us after it broke down again? if it was something we replaced it would have been under warranty also. you are not the only person with a cruise who constantly has problems and im sure anyone with cruise who reads this will relate 100%! im not going to lie about a car and their issues like every other shop does because they dont want to look bad for bashing a problematic car. we dont build them we only fix them and that car was fixed when it left this shop and with the best parts available. and i also warned you that this was going to be a constant battle keeping that car on the road like i do with anyone who brings me one like the 3 that are abandoned in my lot at this moment. and the second repair a week later was again a completely different issue than what we repaired the first time and anyone who wants to see the repair list on that car can see it since i have all the history from when it was here and im sure its on carfax since we report to them also. have a good one.

Adam Block on Google

image After years of getting jerked around and swindled at other repair shops, I came across these guys by word of mouth. These guys are the real deal. I couldn`t be any happier with the service, quality of work and communication from the shop. Scott diagnosed what the other shops could not and gave me a detailed rundown on what needed to be done. It is hard to find a mechanic you can trust nowadays, and D&S has earned my complete trust and confidence in their work. Services: Steering & suspension repair, General repairs & maintenance, Auto engine diagnostic


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Overall Rating

Overall Rating
( 80 Reviews )
67
4
1
2
6

Write a Review

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