Chamber of Commerce

      AutoZone Auto Parts

      ( 476 Reviews )

      AutoZone Auto Parts
      Shop AutoZone online or in-store today!
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      Hours

      Friday:
      7:30 AM - 10:00 PM
      Saturday:
      7:30 AM - 9:00 PM
      Sunday:
      8:00 AM - 9:00 PM
      Monday:
      7:30 AM - 10:00 PM
      Tuesday:
      7:30 AM - 10:00 PM
      Wednesday:
      7:30 AM - 10:00 PM
      Thursday:
      7:30 AM - 10:00 PM
      CALL DIRECTIONS WEBSITE REVIEWS

      Chamber Rating

      Verified Member
      4.3 - (476 reviews)
      290
      107
      43
      11
      25
      Read Our 476 Reviews

      Chamber Rating

      Verified Member
      4.3 - (476 reviews)
      290
      107
      43
      11
      25
      › ‹
      • Shannon Kluge

        I would give zero stars, if possible. The worst experience I have ever had trying to get parts. I ordered everything online to be shipped. The boxes the parts were in were damaged so badly that pieces were missing. Took the item to the store closest to me and had to wait 10 days for someone to drive the part 60 miles. A new item could have and should have been overnighted to me. Still don't have all the parts needed. I have been dealing with this for over 3 weeks now. The employees in the store have to always "wait for the manager" who is never there and they are completely clueless about everything. It should not take over 3 weeks to receive parts that were paid for up-front. The 1-800 number for customer service never picks up and rings incessantly. Maybe if I leave this review, something will actually be done, but I highly doubt it.
        Apr 2nd, 2024

      • Larry Forman


        Mar 24th, 2024

      • Teona Reed

        Luke was amazing he is my new favorite person.. he was awesome thank you
        Feb 20th, 2024

      • Suhair Mahmoud


        Jan 19th, 2024

      • Charles Arnold Jr


        Jan 5th, 2024

      Read Our 476 Reviews

      About
      AutoZone Auto Parts

      AutoZone Westport Rd in Louisville, KY is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Louisville, KY or call us at (502) 429-9437.

      Contact Info

      Products

      • Auto Parts
      • Brake pads
      • Car Battery
      • Car Accessories
      • After Market Automobile Parts

      Brands

      • Duralast
      • Edelbrock
      • Bosch
      • ACDelco
      • FRAM
      • Penzoil
      • Valvoline
      • Havoline
      • Chevron
      • K&N Performance

      Vidoes

      Images

      Questions & Answers

      Q What is the phone number for AutoZone Auto Parts?

      A The phone number for AutoZone Auto Parts is: (502) 429-9437.

      Q Where is AutoZone Auto Parts located?

      A AutoZone Auto Parts is located at 9202 Westport Rd, Louisville, Kentucky 40242

      Q What is the internet address for AutoZone Auto Parts?

      A The website (URL) for AutoZone Auto Parts is: https://www.autozone.com/locations/ky/louisville/9202-westport-rd.html

      Q How big is AutoZone Auto Parts?

      A AutoZone Auto Parts employs approximately 20+ people.

      Q What days are AutoZone Auto Parts open?

      A AutoZone Auto Parts is open:
      Friday: 7:30 AM - 10:00 PM
      Saturday: 7:30 AM - 9:00 PM
      Sunday: 8:00 AM - 9:00 PM
      Monday: 7:30 AM - 10:00 PM
      Tuesday: 7:30 AM - 10:00 PM
      Wednesday: 7:30 AM - 10:00 PM
      Thursday: 7:30 AM - 10:00 PM

      Q How is AutoZone Auto Parts rated?

      A AutoZone Auto Parts has a 4.3 Star Rating from 476 reviewers.

      Hours

      Friday:
      7:30 AM - 10:00 PM
      Saturday:
      7:30 AM - 9:00 PM
      Sunday:
      8:00 AM - 9:00 PM
      Monday:
      7:30 AM - 10:00 PM
      Tuesday:
      7:30 AM - 10:00 PM
      Wednesday:
      7:30 AM - 10:00 PM
      Thursday:
      7:30 AM - 10:00 PM
      Nearby AutoZone Locations

      Ratings and Reviews
      AutoZone Auto Parts

      Overall Rating

      Overall Rating
      ( 476 Reviews )
      290
      107
      43
      11
      25
      Write a Review

      Shannon Kluge on Google

      image I would give zero stars, if possible. The worst experience I have ever had trying to get parts. I ordered everything online to be shipped. The boxes the parts were in were damaged so badly that pieces were missing. Took the item to the store closest to me and had to wait 10 days for someone to drive the part 60 miles. A new item could have and should have been overnighted to me. Still don't have all the parts needed. I have been dealing with this for over 3 weeks now. The employees in the store have to always "wait for the manager" who is never there and they are completely clueless about everything. It should not take over 3 weeks to receive parts that were paid for up-front. The 1-800 number for customer service never picks up and rings incessantly. Maybe if I leave this review, something will actually be done, but I highly doubt it.

      Business Response on Google Apr 3rd, 2024
      Hi Shannon, we're sorry to hear about the issues you encountered with your order. Customer service is our top priority and we always make sure that you get the items you need completely. We are forwarding your review to the appropriate team to investigate. Please reach out to us at [email protected] so we can follow up with you. We hope you give us another chance to win back your trust.

      Larry Forman on Google

      image

      Teona Reed on Google

      image Luke was amazing he is my new favorite person.. he was awesome thank you

      Business Response on Google Feb 18th, 2024
      Hi, Teona. Thank you for shouting out Luke! We love to hear about our fantastic crew and their hard work. We look forward to helping you out again. Thank you for choosing AutoZone.

      Suhair Mahmoud on Google

      image

      Charles Arnold Jr on Google

      image

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      Overall Rating

      Overall Rating
      ( 476 Reviews )
      290
      107
      43
      11
      25

      Write a Review

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