Poplar Level Terrace Apartments

SEE PICS- AVOID sun res!! I never paid rent late, never had a complaint and they treated me like a problem. They are unresponsive, will not perform maintenance properly, and nickel and dime you at every opportunity!! I have great credit, only paid $100 sec deposit and they try to justify taking all of it. I left their property in good condition and met with them 1/25/24 to ensure so. After confirming the rental was in good condition, I was charged for normal wear and tear, citing "carpet traffic" and holes in the walls they confirmed on move-out were extremely minor and not an offense. Back in August the AC stopped working and because they wouldn't send someone out, I replaced the filter myself (still didnt fix it) It hadn't been changed in YEARS. I never had pets, lived there 2yrs and it was caked in pet hair. Other tenants on my property repeatedly left the trash overflowing and spilling out into the street. I intentionally managed my trash to not contribute to the issue. One day, I did leave a shoebox on top of the trash can, not in the trash can. This offense cost me $40. See pics. Slumlords. Avoid.
Mar 12th, 2024

We were having trouble with our furnace/thermostat. I sent an email to Amanda and she said someone would be over the next day to check the furnace. The next morning, Brian Cross was here. Within a hour, the furnace was repaired and a new thermostat installed. Thanks Amanda for the quick response and thanks Brian for a great job! Janet and Tom Games
Feb 10th, 2024

I've had a good experience here. Quiet, modern appliances, and good maintenance. Brian in maintenance is prompt and knows what he's doing!
Oct 28th, 2023

Do NOT rent here. I have had fees on top of fees. Water has been shut off 3 times since Ive lived here for 3 months. Rodent infestation I called the health department it and that is the only thing I feel solved it. Plus mold. I moved in with sink and bathtub clogged, towel rack fell of the second I touched it and I got a matainance fee. Office staff is terrible. especially Lucy. Amanda is great.
Oct 22nd, 2023

May 11th, 2023