Velocity Truck Centers - Lexington

Service department representative AL was very polite and professional. I had 2 recalls on my company, Freightliner cascadia was able to get one done. My company decided to have another one done at the home terminal. Everyone was extremely friendly and professional at Freightliner. The Freightliner dealership is extremely small place. U go across the street at Zeigler Tire Service to drop the trailer need back in off the street thru the gate, then park the truck on the street between Freightliner and Kenworth dealership. The service department opens at 7 am, closed at 5pm.
Mar 24th, 2024

Excellent customer service and parts always in stock
Jan 19th, 2024

Dec 18th, 2023

The reviews are legit - Albert and the Velocity team gave us outstanding service! My driver said, "I've never met people like this before." They were friendly on the phone, transparent about the repair time, and didn't talk down to me as a woman. Our coolant leak was fixed and we were in and out in 24 hours. We had an empty trailer with us and Velocity gave us a safe place to park it. Obviously I don't want to need service again but if I do, I hope I get someone like Albert.
Dec 7th, 2023

Had solo cup full of change an looked for it after I left an got about 100 miles away an was not where I had it beside passengers seat in box in floor I would say 30 or 40 dollars that sucks don't know who but someone there had to get it I took out couple dollars in charge out of cup to take inside while truck was being worked if anyone needed something ask me don't steal.ill help u out.they will pay in long run can't do someone wrong an get by
Oct 26th, 2023