Direct Express Delivery
-
2080 Mercer Rd
Lexington, KY 40511 - 859-225-7778
Hours
Chamber Rating
-
MARINA B
Aug 25th, 2021 -
Byron Simpson
Great service, on time, courteous drivers, very affordable. I had an extremely good experience and highly recommend them
Mar 15th, 2021 -
Joseph Leach
Delivery of item. Late. 1st order service was exceptional the second one was not del as promised by the shipper and DHL Express said it would be here on July 9th 2020 ! No product ,No one will answer, with the DHL company will tell shipper not to use for my delivery again!!!!!
Sep 24th, 2020 -
Alexia Sheridan
These are the rudest people in the world.
Oct 31st, 2019 -
Natosha Guthrie
Waited in queue for 10 minutes on customer service line to inquire about an order that was not delivered, as scheduled. The order was originally scheduled to be delivered 11/20, but the delivery company delayed my shipment by rescheduling for 11/25. I got a confirmation email that the shipment would be delivered 11/25 between 12:00 and 4:00. Upon telling the agent my problem, she put me on hold to contact driver and I was left on hold for 20 minutes and then hung up on. I had to call back and wait In Queue again, was put on hold once again to contact driver. Then was told the wrong phone number was listed on my contact information and the company would not be back in the area until the end of the week on 11/29. I asked if I could pick the order up myself, as the shipment had already been delayed once and I needed it before the end of the week. I was told no and that was my only option. Customer service is terrible! If I could give less stars I would.
Dec 5th, 2019
Contact Info
- 859-225-7778
Questions & Answers
Q What is the phone number for Direct Express Delivery?
A The phone number for Direct Express Delivery is: 859-225-7778.
Q Where is Direct Express Delivery located?
A Direct Express Delivery is located at 2080 Mercer Rd, Lexington, KY 40511
Q What is the internet address for Direct Express Delivery?
A The website (URL) for Direct Express Delivery is: http://directexpressdelivery.com/
Q How big is Direct Express Delivery?
A Direct Express Delivery employs approximately 20+ people.
Q What days are Direct Express Delivery open?
A Direct Express Delivery is open:
Tuesday: 7:00 AM - 5:30 PM
Wednesday: 7:00 AM - 5:30 PM
Thursday: 7:00 AM - 5:30 PM
Friday: 7:00 AM - 5:30 PM
Saturday: Closed
Sunday: Closed
Monday: 7:00 AM - 5:30 PM
Q How is Direct Express Delivery rated?
A Direct Express Delivery has a 3.4 Star Rating from 8 reviewers.
Hours
Related Categories
Ratings and Reviews
Direct Express Delivery
Overall Rating
Overall Rating
( 8 Reviews )MARINA B on Google
Byron Simpson on Google
Great service, on time, courteous drivers, very affordable. I had an extremely good experience and highly recommend them
Joseph Leach on Google
Delivery of item. Late. 1st order service was exceptional the second one was not del as promised by the shipper and DHL Express said it would be here on July 9th 2020 ! No product ,No one will answer, with the DHL company will tell shipper not to use for my delivery again!!!!!
Alexia Sheridan on Google
These are the rudest people in the world.
Natosha Guthrie on Google
Waited in queue for 10 minutes on customer service line to inquire about an order that was not delivered, as scheduled. The order was originally scheduled to be delivered 11/20, but the delivery company delayed my shipment by rescheduling for 11/25. I got a confirmation email that the shipment would be delivered 11/25 between 12:00 and 4:00. Upon telling the agent my problem, she put me on hold to contact driver and I was left on hold for 20 minutes and then hung up on. I had to call back and wait In Queue again, was put on hold once again to contact driver. Then was told the wrong phone number was listed on my contact information and the company would not be back in the area until the end of the week on 11/29. I asked if I could pick the order up myself, as the shipment had already been delayed once and I needed it before the end of the week. I was told no and that was my only option. Customer service is terrible! If I could give less stars I would.
Overall Rating
Overall Rating
( 8 Reviews )Write a Review
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