Animal House Pets, LLC

Kennedy Morris _{on Google}

Apr 8th, 2024

I feel so bad I forgot to update my review. I initially left a bad review (like most others) and specifically attributed that to having been denied entry. However, since I wrote that review I have come here frequently. I typically get frozen rats for my ball python, but Ive also purchased some items for newest addition- a shrimp tank. It makes me feel good to shop at a family owned business rather than large corporation chain store. Everyone is very knowledgeable and I even got help/advice for my shrimp tank that I am extremely grateful for because I was worried that they wouldnt make it much longer. It turns out my pH was low but a water change did the trick and they are back to acting normal :) the ONLY reason I am giving 4 stars is because I have not been in the store and I would like to see the husbandry and care of what they have as I would rather not give my money to another place like Most Valuable Pets (full disclosure: I hate Most Valuable Pets and you should too if you love animals). Though, their knowledge on animal care leads me to believe they are doing more than most other places that try to sell people piss poor animal care for more money. All that to say, I am very sorry about my initial bad review and that I left it up for so long. I genuinely forgot. Thank you all for your help with my critters. Im posting a picture of Deputy Dingleberry in hopes more people take the time to read my review :)

Khalid White _{on Google}

Apr 4th, 2024

Great local place for all my snake needs. Great family owned business with great customer service.

Harrison Parkhurst _{on Google}

Mar 14th, 2024

Ive been exclusively getting my freshwater fish from Animal House for years on end and I have yet to have a bad experience. The owners are very educated, and will only sell the best quality products or animals. The owners are very very kind and treat me like family I go.

Trey _{on Google}

Mar 5th, 2024

Im not even sure where to start with this post. I try to be empathetic as I was informed that the owners have serious health issues. I drove in from Richmond to check this place out as I have a 75 gallon fish tank. Upon attempting to enter the door, I was questioned over a speaker phone outside of the pet store, as to what I needed. I advised that I would like to look at freshwater fish and was then asked additional questions such as how big was my tank, what type of fish I had, how long I had the tank. At no point in the three minute conversation did I ever feel I would give enough approved answers to actually make it in the store. I didnt care to have endless conversation - I simply wanted to make a purchase and go home. I ended up walking into the pet store immediately next door, making my $74 purchase, which consisted of other items I realized that I needed, by being able to browse around. This is bad business and will shut you down in a matter of time. Health should absolutely come first, but have someone else on site who isnt immune compromised to run your business for the time being. I prefer to support local business, but was forced to shop elsewhere. It doesnt help a chain competitor is right next door. Im just mind blown at this business practice - so much lost revenue