Jimmy John's

Jabari Johnson _{on Google}

Mar 30th, 2024

have had issue with the delivery service recently on more than one occasion. I will not continue to spend my money at this location. Its should not take over an hour and a half to not even received your food. They claimed the food was delivered but the app never said it was delivered and couldnt tell me when the driver delivered the food but assumed he delivered to another apartment. I dont know what type of games they are into but I dont play about my food and didnt trust them to prepare my food for redelivery.

Amber Gray-Kurz _{on Google}

Dec 28th, 2023

Update on 12.14.2023: DO NOT ORDER FROM THIS LOCATION!
Each time I have ordered from JJ I wait a long time between orders in hopes that things improved. For the fifth time in a row (literally) they messed up the order. Two minutes after I placed the order they marked it as "out for delivery" I assume because corporate tracks that. I placed the order at 11:50 am and the quoted time for delivery was 12:20 pm. I checked that status and it showed as delivered so at 12:40 pm I called the store and they said they didn't know where the order was and couldn't contact the driver. They asked if I wanted it resent out or credited. I said that it was on the way then I just wanted the credit. Then he said he didn't think it was on the way so I said I wanted it resent out and the credit. He said, "You can't get both". I said, "So I have to wait an hour and a half for my food and I can't get a credit?" He told me to call back later to speak to the manager so I guess they didn't have a manager there. Maybe that is why it is such poorly run.
Previous Review: I ordered from this location a few days ago and never received my entire order and it was definitely not a "freaky fast" delivery. I ordered a combo with a drink. The driver dropped off my sandwich and apologized for the delay. I sat down at my desk and realized he didn't leave my drink. I was at work so I ran down stairs and outside to see if I could catch him. I saw him and was able to get his attention. I said "I didn't get my drink". He said "I was going to bring it back. I dropped them. I was going to bring it back". Not sure why he didn't tell me that when he dropped off my food. If he would have, I would have been more understanding. My coworker actually ordered JJ a little bit later (from the same location) so I figured they would bring my drink with her order. They just dropped off her food and not my drink. I never received the drink.
Also, the time before this I ordered JJ and it took over an hour to get the sandwich and they actually brought the wrong sandwich. I will not be ordering from them again.
Update: I contacted corporate 2 weeks ago and have not heard from them nor the owner/manager. Would not recommend.

Mark Wilson _{on Google}

Dec 14th, 2023

I ordered takeout. Food is always ready fast and tastes great