American Trust Retirement
-
2525 Harrodsburg Rd # 210
Lexington, KY 40504 - 866-680-7000
Hours
Chamber Rating
-
Marc Baker
Jun 20th, 2023 -
Ron Davidson
I am getting tired of getting the run around on my distribution of my 401k. I put in for my withdraw of funds in December of 2022 and here I am still waiting on MY MONEY on April the 14th. Can not get any answers as to why for the past 2 months. And all I want to know is who is at fault for this American Trust or my Plan Administer?
Apr 20th, 2023 -
Arthur Herndon
Withdrew my funds on Jan 27 2023 via wire transfer it was suppose to take 2 days, I paid the extra money for this service. It's now Feb 21 2023 and I Still haven't received my funds. I called every week, twice a week. I was given the run around by EVERY customer service agent I spoke with, turns out my funds were distributed on Jan 31 2023...but TO SOMEONE ELSE'S ACCOUNT!!!!! Now I have to wait for my funds that were sent to the wrong account, and no one can give me an answer to where my money is .
Feb 10th, 2023 -
Kash Rafiq
Tina and all the people at the 800 number were very helpful.
Dec 11th, 2022 -
Melissa Cox
Keeps telling me what I am entering is invalid. HAVE I T CONTACT ME. THIS SIGHT IS NOT USER FRIENDLY AT ALL. NO WONDER YOUR RATING IS DO SO LOW. YOU HAVE EARNED,!
Feb 23rd, 2022
Contact Info
- 866-680-7000
Questions & Answers
Q What is the phone number for American Trust Retirement?
A The phone number for American Trust Retirement is: 866-680-7000.
Q Where is American Trust Retirement located?
A American Trust Retirement is located at 2525 Harrodsburg Rd # 210, Lexington, KY 40504
Q What is the internet address for American Trust Retirement?
A The website (URL) for American Trust Retirement is: https://www.americantrust.com/?utm_source=Google&utm_medium=Organic&utm_campaign=American_Trust_Retirement_GMB
Q What days are American Trust Retirement open?
A American Trust Retirement is open:
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: Closed
Q How is American Trust Retirement rated?
A American Trust Retirement has a 2.5 Star Rating from 11 reviewers.
Hours
Related Categories
Ratings and Reviews
American Trust Retirement
Overall Rating
Overall Rating
( 11 Reviews )Marc Baker on Google
Ron Davidson on Google
I am getting tired of getting the run around on my distribution of my 401k. I put in for my withdraw of funds in December of 2022 and here I am still waiting on MY MONEY on April the 14th. Can not get any answers as to why for the past 2 months. And all I want to know is who is at fault for this American Trust or my Plan Administer?
Arthur Herndon on Google
Withdrew my funds on Jan 27 2023 via wire transfer it was suppose to take 2 days, I paid the extra money for this service. It's now Feb 21 2023 and I Still haven't received my funds. I called every week, twice a week. I was given the run around by EVERY customer service agent I spoke with, turns out my funds were distributed on Jan 31 2023...but TO SOMEONE ELSE'S ACCOUNT!!!!! Now I have to wait for my funds that were sent to the wrong account, and no one can give me an answer to where my money is .
Kash Rafiq on Google
Tina and all the people at the 800 number were very helpful.
Melissa Cox on Google
Keeps telling me what I am entering is invalid. HAVE I T CONTACT ME. THIS SIGHT IS NOT USER FRIENDLY AT ALL. NO WONDER YOUR RATING IS DO SO LOW. YOU HAVE EARNED,!
Overall Rating
Overall Rating
( 11 Reviews )Write a Review
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