Bryon Elkins: Allstate Insurance

Very pleased with the service and rates! Bryon Elkins is wonderful to work with and gives great customer service!
Jan 29th, 2024

Took care of my insurance needs. Looked for the best rates. Entire staff were very professional and were great to work with. Appreciate their hard work! Highly recommend!
Jan 29th, 2024

Great Agency, very professional and helpful with my insurance needs.
Jan 12th, 2024

Lexington KY area. I have been insured by Bryon Elkins Allstate agency for nearly a decade, we have always received great service. I would recommend this Allstate office to anyone looking for quality insurance coverage.
Jan 7th, 2024

Avoid Allstate *Update*Update*Update*aren't you the insurance agent? I don't pride myself on needing to file claims. So why would I even know where to start? After all I PAY YOU. Call me a dumdum fine. Show your potential future clients you are the right choice for them *Update*Update* lessons hopefully learned, don't delete comments, it looks bad, don't blaim claims department be an advocate for you clients, don't just collect your fee and blame claims if you don't know how to to get the stuff done learn it,, be a rockin agent, y'all kept us floundering from June til October, didn't keep track or up with us or keep stuff moving, To the people, what we learned. Agents suck. If forbid you get in a accident you are on your own. Do your homework. We did leave allstate, comes to find out, most expensive insurance + least customer service=bummer to us. *Update* oh no sir, this wasn't a repair it was totalled, and contraire, my husband's name is Terry King , has in fact spoke to Bryon himself right after the accident and was redirected to another number, and another occurrence to find out what the delay was about. We have both messaged back and forth with you and a guy called Nick. It was yoor job to advise us to as what we were supposed to do. Not flounder on this for 4 months. I have a lot of email receipts with your name on it. I just read back. Declaration pages sent initially didn't even have totalled car on it. There are 5 back and forth s for this. My address is still wrong on stuff, after numerous changes. We have lived here for 3 years now We don't need anymore of your help. After talking to our car loan company about getting the bad marks removed from our credit report, after explaining my situation, she told me she was a agent in the past and I was educated, and I realized I needed to find a different agent. So bye Felicia. Dropped the ball! Had a accident in June, "WE" were still figuring out how to settle this in October, finally settled in November. We had no idea what we were doing, we had found assignments on our own, had to get paperwork on our own, I'm not sure what insurance is supposed to be but overnighting my own stuff didn't feel right. It took 3 attempts just to get the numbers corrected. When I would ask for a declaration page for gap they didn't know what I was talking about. Then when I got it the numbers weren't correct. Freaking mess, took way to long, then I had bad marks on my credit. We had no support and had to fix this too.
Dec 15th, 2023