Chamber of Commerce

      Commonwealth Credit Union

      ( 35 Reviews )

      Commonwealth Credit Union
      Credit Union in Lexington, KY
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      Hours

      Tuesday:
      9:00 AM - 5:00 PM
      Wednesday:
      9:00 AM - 5:00 PM
      Thursday:
      9:00 AM - 5:00 PM
      Friday:
      9:00 AM - 5:00 PM
      Saturday:
      9:00 AM - 12:30 PM
      Sunday:
      Closed
      Monday:
      9:00 AM - 5:00 PM
      CALL DIRECTIONS WEBSITE REVIEWS

      Chamber Rating

      Verified Member
      3.3 - (35 reviews)
      18
      2
      0
      2
      13

      About
      Commonwealth Credit Union

      Welcome to Commonwealth Credit Union – where your financial well-being is our top priority. We are more than just a credit union; we are your partners in personal and business financial success. Specializing in comprehensive financial solutions including savings accounts, personal and auto loans, mortgages, and innovative online banking services, we are dedicated to providing our members with personalized service and competitive rates. We are owned by members like you, and everything we do is focused on you, focused on empowering you to do more with your finances. Our commitment to financial education and community support ensures you have the resources to thrive in every aspect of your life. Visit our Lexington Hamburg today!

      Contact Info

      Questions & Answers

      Q What is the phone number for Commonwealth Credit Union?

      A The phone number for Commonwealth Credit Union is: (800) 228-6420.

      Q Where is Commonwealth Credit Union located?

      A Commonwealth Credit Union is located at 2540 Sir Barton Way, Lexington, Kentucky 40509

      Q What is the internet address for Commonwealth Credit Union?

      A The website (URL) for Commonwealth Credit Union is: https://www.ccuky.org/

      Q What days are Commonwealth Credit Union open?

      A Commonwealth Credit Union is open:
      Tuesday: 9:00 AM - 5:00 PM
      Wednesday: 9:00 AM - 5:00 PM
      Thursday: 9:00 AM - 5:00 PM
      Friday: 9:00 AM - 5:00 PM
      Saturday: 9:00 AM - 12:30 PM
      Sunday: Closed
      Monday: 9:00 AM - 5:00 PM

      Q How is Commonwealth Credit Union rated?

      A Commonwealth Credit Union has a 3.3 Star Rating from 35 reviewers.

      Hours

      Tuesday:
      9:00 AM - 5:00 PM
      Wednesday:
      9:00 AM - 5:00 PM
      Thursday:
      9:00 AM - 5:00 PM
      Friday:
      9:00 AM - 5:00 PM
      Saturday:
      9:00 AM - 12:30 PM
      Sunday:
      Closed
      Monday:
      9:00 AM - 5:00 PM
      Nearby Citibank Locations

      Ratings and Reviews
      Commonwealth Credit Union

      Overall Rating

      Overall Rating
      ( 35 Reviews )
      18
      2
      0
      2
      13
      Write a Review

      J.L Fox on Google

      image My wife been with this bank since the 90's! What happened yesterday on March 7th 2024. We will be closing our account within the next month. Taking our business elsewhere. I was beginning to wonder why this bank feel they are average based on reviews. Well it speaks for itself. Commonwealth Credit Union just.lost 2 more customers. Shameful and disgraceful

      Eric Sizemore on Google

      image Very friendly employees. Normally go above and beyond with any request I may have.

      Business Response on Google Nov 24th, 2023
      Thank you for the positive review Eric! We are excited to be your Credit Union and pleased to hear about the experience you have had. We look forward too many great years with you as a member.

      Robert Jenkins on Google

      image I was here at 9 a.m. There were 4 customers in front of me and one teller. That of itself isn't bad, but the customer in front took a LONG time. Nobody came to help. Finally, at 9:08, a second teller came to help. It's now 9:13 and I'm leaving after my very simple transaction. Another thing...they don't have withdrawal slips that you can fill out in advance to speed up the transaction. They want to urge people to use the drive thru here, but you can't make a withdrawal by check payable to yourself at the drive thru because the teller is off site. CCU... you can do better. There's just no attention to personal service anymore.

      Business Response on Google Nov 1st, 2023
      Robert, we're sorry to hear you did not receive the level of service we strive to provide our members. We are constantly looking at ways to improve our services for our members.

      Adam Travis on Google

      image Used to be my one stop shop for all things banking. CCU no longer offers competitive rates on auto loans or Mortgages. There response time is very slow. I know times are changing to more online based banking. But I always liked going into the branch and getting to know the people I bank with. If I didn't already have all of my accounts setup with CCU I would be taking my banking elsewhere. I've politely tried to bring attention to the fact there rates are no longer competitive. And or the response time of there services. Hasn't done much good.

      Business Response on Google Oct 29th, 2023
      Adam, we are sorry to hear you did not receive the level of service we strive to provide our members. Can you please email [email protected] with a good phone number so someone can reach out to you to discuss this further?

      Matthew360 on Google

      image Don't bother, drive-through permanently closed. It's an ATM with a face. They said they want you to come inside and be face-to-face now. UK Federal Credit Union has a drive-through at every location. They'll offer a promotion for leave CCUKY since they closed all their drive-throughs

      Business Response on Google Aug 6th, 2023
      Matthew, we are sorry to hear you did not receive the level of service we strive to provide our members. We have drive throughs at all of our branch locations.
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      Overall Rating

      Overall Rating
      ( 35 Reviews )
      18
      2
      0
      2
      13

      Write a Review

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