Zips Car Wash

Something is always broken. Car does not get clean, service rep always refuses to use wand. He cleaned his friends car in front of me with the wand then told me the wand was broke!!!
Aug 31st, 2023

For a second time in a week, the Hamburg KY location is blocked off during daylight hours. Half of the Towne Ce ter Drive vacuums were out of order forcing everyone to use the other side.
Jun 19th, 2023

Vacuums don't work and they don't have anyone doing the spray off. No heads up before payment and no partial refund.
Jun 19th, 2023

Not as good as it once was. Windshield always streaked anymore is one example. I seem to find slot where vacuum doesn't work is another.
Jun 13th, 2023

This place is an absolute joke of a car wash. It was bad before yet continues to go further downhill since Zips took ownership. Canceled my subscription after 3 months in a row my vehicles wouldn't be clean . Figured I would give them a try again today for a quick wash., NOPE.. paid for a wheel shine only to find out after the fact that the wheel shine equipment is broken, couldn't get a refund on that. So I had to scrub my own wheels even after paying for it. Entire front of the car was still dirty. I have pictures if anyone in charges cares to see them.
Jun 10th, 2023