Bluegrass Tops & Casework

Services: Installation, Custom cabinet design & installation, Cabinet installation
Apr 9th, 2022

Sep 25th, 2021

Great people! Superior quality & Professionalism!
Jun 25th, 2021

First I want to say the quality of the cabinets is impeccable but my experience was horrible! They called to schedule the installation 1-2 weeks before. The day they began installation, I was informed they received the wrong island and it wasn't noticed until the day before they came to install. I was told by the office manager that the hardware took 2-3 days to come in and it turned out to be a month and a half. This all began in December 2022. The pantry doors came with small chips, a drawer was chipped, and a small amount of paint was coming of the side of the cabinet. None of it was replaced until yesterday! 3 month delay! I don't know what is going on but something is not right! Poor communication! I worked from home some days when she said they were coming only for them to not show up. I felt like I was not a priority or she was just forgetful which does not speak well for business. She said I changed the granite which caused a delay and I didn't change the granite at all. I drove to Richmond to pick it out and that was it until they installed it. I guess she is getting me confused with other customers. Again, I work in HR and there is no way I would continue allowing this type of performance. It will cost you. Services: Pre-made cabinet design & installation, Custom cabinet design & installation, Cabinet installation
Mar 27th, 2023

I had a great experience with them they was there timely mannered and scheduled me right in I would not recommend no other company but them they done a wonderful job
Dec 20th, 2020