Stock Yards Bank & Trust

Aly Rae _{on Google}

Jan 22nd, 2022

App is terrible, customer service is terrible, banking completely changed. I was happy with KY Bank for years, but am not now, will be switching banks.

Nate Smith _{on Google}

Sep 3rd, 2021

Awful customer service. The other nearest branch to me is all the way across town so I called to see if this branch was open. I had to get through an automated menu, wait on hold for five minutes, and then they hung up on me before anyone picked up.

Joey Howard _{on Google}

Dec 28th, 2020

One of, if not the worst customer service experiences I have had. I haven't been able to access my account information for over 3 days now and cannot get any of the listed numbers to work, nor can I access any link to their website. Absolutely ridiculous and embarrassing.

Albert Kurtz _{on Google}

Nov 3rd, 2020

Bank received my loan payment late because they arent reopening the downtown Vine Street location. They say they are growing yet have closed 33% of their locations in Lexington. Probably going to give another bank my business!

Leigh Wilcoxson _{on Google}

Feb 19th, 2020

Kentucky Banks mortgage department has poorly handled the mortgage for the buyers of our home. They have repeatedly dropped the ball getting paperwork done on time and correctly and have created unnecessary hurdles for our buyers. Our closing has been pushed back multiple times due to their inefficiency and irresponsibility. I highly recommend taking your mortgage needs elsewhere.