Fleet Doc

There terrible. Told me on the phone they could do it an when I got there they said they couldn't perform their work because it wasn't a serviceable part when I know for sure that it is and has been done before their just lazy an inexperienced and rude and condescending. Go anywhere else but here.
Feb 23rd, 2024

Excellent service, by Excellent people!
Jan 31st, 2024

Long story short, I came to Lex today and had to remove my license plate for the county clerk. It had been in so long, one stripped and the other broke off inside the threads! I was in a jam and short on time I pulled into Fleet Doc as I was close knowing it was Friday afternoon and I was walking in I didnt have my expectations high of being able to draw anyone away for such a non-emergent issue . I was greeted by Devon who I shared my problem with, without hesitation, he stopped what he was doing and came outside and offered to help evaluate the issue. He was joined by another staff member who I failed to get his name, but they both worked to free the stripped nut so I could get the plate off and get to clerks office before they closed. When they were done, they said glad to help and not only did they not take advantage and overcharge me, they REFUSED to allow me to pay anything and told me we all need a little help sometimes. I simply cant thank them enough and praise their customer service. You just do not run across that type of business culture everyday, and it was so evident it was genuine and offered with no expectation of anything. I was humbled and hope that anyone who is in need of their device will visit them and grant them an opportunity to help you in the future, I know I will. Thanks guys, way to represent your business and for the kind gesture, it did not go unappreciated!
Jan 14th, 2024

Our household has been taking vehicles to this Fleet Doc for a few years now. I like that we can book appointments easily online, and they also have a text message system that lets you review and approve recommended repairs online too. Best of all, they treat you with kindness and respect here without any high pressure sales tactics. The owner himself even drove my husband home one time! Most recently, Devon was very helpful and professional when I took my car in for repair and kept me updated regularly throughout the service. Good old fashioned customer service here A+!
Jan 9th, 2024

Nov 6th, 2023