Chamber of Commerce

      QDOBA Mexican Eats

      ( 461 Reviews )

      QDOBA Mexican Eats
      Earn Points for Free Food with Qdoba Rewards
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      Hours

      Wednesday:
      10:30 AM - 10:00 PM
      Thursday:
      10:30 AM - 10:00 PM
      Friday:
      10:30 AM - 10:00 PM
      Saturday:
      10:30 AM - 10:00 PM
      Sunday:
      10:30 AM - 9:00 PM
      Monday:
      10:30 AM - 10:00 PM
      Tuesday:
      10:30 AM - 10:00 PM
      CALL DIRECTIONS WEBSITE REVIEWS

      Chamber Rating

      Verified Member
      4.0 - (461 reviews)
      243
      101
      49
      23
      45
      Read Our 461 Reviews

      Chamber Rating

      Verified Member
      4.0 - (461 reviews)
      243
      101
      49
      23
      45
      › ‹
      • Bryce Austin

        Half the time the staff is nothing but high school kids that can barely read and the other half it's junkies that can also barely read. Placed an online order 20 minutes before arriving, got in line to pick my food up and it hadn't even been started yet. Whenever I finally got the food it still somehow managed to be cold?
        Apr 7th, 2024

      • Jon George


        Apr 6th, 2024

      • Valerie Couch

        First time trying this chain, the food was flavorless. I definitely think Chipotle has the flavor. The customer service was horrible, I felt rushed in the line, like i was bothering them. It wasn't even busy. They didn't know what were ingredients in their cheese sauce. I needed to know that it did not contain yeast extract. I was told by manager to look it up online. No one was friendly, they don't greet you, just Stand there waiting for you to speak to them. I guess I'm just use to good customer service where I'm from. They were Like robots.
        Apr 5th, 2024

      • Angelique Chrisman

        Food is always good.
        Mar 31st, 2024

      • Umair seyal

        This has to be worst service I've ever experienced at any restaurant let alone a Qdoba. I've seen many restaurants struggle to keep up with orders due to lack of staff, however, that's not the issue here. This place has at least 4 people working at one yet they're always out of things and struggle to keep up even though they know they'll have a rush during lunch time. In spite of experiencing the same rush over and over again they refuse to prepare better for lunch time. They're consistently out of common items like Guacamole and Fajita veggies. You place the order and it's not ready even after 30 minutes of wait time. You go there and you see the employees have that deer in headlights look on their faces. I have ordered at least 10 times at this place over the last few months for them to consistently mess up my order and having had to wait there for an extra 15 minutes in spite of giving them a 30 minutes heads up for my online order. It's extremely frustrating to come to this place every few days only to see no changes being made except for a couple of lazy bums being replaced with even lazier bums. The worst restaurant in Frankfort. Don't waste your time with this place. Vegetarian options: I ordered vegetarian food but the employee had mixed in beef with my order. It's a shame that you guys do this to your customers.
        Mar 22nd, 2024

      Read Our 461 Reviews

      About
      QDOBA Mexican Eats

      At QDOBA Mexican Eats, we’re all about flavor. From our unique ingredients, freshly prepared in-house throughout the day, to our friendly, dedicated employees, we bring flavor to the communities we serve.We think food is more flavorful when you start with the highest quality ingredients, so come in and try one of our easy to order, chef-crafted Signature Eats. Or create your own flavorful burrito, taco, burrito bowl, salad, quesadilla or nachos, topped off with our famous 3-Cheese Queso or hand-smashed guac, both free on all entrees at QDOBA.Feeding a group? We’ve got you covered. Our Family Meals, Boxed Lunches and Hot Bars are easy and have flavors everyone can enjoy.Don’t forget to join the QDOBA Rewards program for special offers and discounts.We look forward to bringing a little flavor to your next meal!

      Contact Info

      Services

      • Catering
      • Take Out
      • Online Ordering
      • Accepting QDOBA Rewards
      • Accepting Q-Cash
      • Dine-In

      Images

      Questions & Answers

      Q What is the phone number for QDOBA Mexican Eats?

      A The phone number for QDOBA Mexican Eats is: (502) 227-3100.

      Q Where is QDOBA Mexican Eats located?

      A QDOBA Mexican Eats is located at 1303 US Highway 127 S, Suite 401, Frankfort, Kentucky 40601

      Q What is the internet address for QDOBA Mexican Eats?

      A The website (URL) for QDOBA Mexican Eats is: https://locations.qdoba.com/us/ky/frankfort/1303-us-highway-127-s.html

      Q How big is QDOBA Mexican Eats?

      A QDOBA Mexican Eats employs approximately 20+ people.

      Q What days are QDOBA Mexican Eats open?

      A QDOBA Mexican Eats is open:
      Wednesday: 10:30 AM - 10:00 PM
      Thursday: 10:30 AM - 10:00 PM
      Friday: 10:30 AM - 10:00 PM
      Saturday: 10:30 AM - 10:00 PM
      Sunday: 10:30 AM - 9:00 PM
      Monday: 10:30 AM - 10:00 PM
      Tuesday: 10:30 AM - 10:00 PM

      Q How is QDOBA Mexican Eats rated?

      A QDOBA Mexican Eats has a 4.0 Star Rating from 461 reviewers.

      Hours

      Wednesday:
      10:30 AM - 10:00 PM
      Thursday:
      10:30 AM - 10:00 PM
      Friday:
      10:30 AM - 10:00 PM
      Saturday:
      10:30 AM - 10:00 PM
      Sunday:
      10:30 AM - 9:00 PM
      Monday:
      10:30 AM - 10:00 PM
      Tuesday:
      10:30 AM - 10:00 PM
      Nearby Qdoba Mexican Grill Locations

      Ratings and Reviews
      QDOBA Mexican Eats

      Overall Rating

      Overall Rating
      ( 461 Reviews )
      243
      101
      49
      23
      45
      Write a Review

      Bryce Austin on Google

      image Half the time the staff is nothing but high school kids that can barely read and the other half it's junkies that can also barely read. Placed an online order 20 minutes before arriving, got in line to pick my food up and it hadn't even been started yet. Whenever I finally got the food it still somehow managed to be cold?

      Business Response on Google Apr 8th, 2024
      Hi Bryce, we're sorry to hear that your food was cold and long wait. That's not OK! We'll let the staff know about this issue, and be sure to fix it moving forward. We would love to make this right for you, could you reach out to us at [email protected] mentioning Google Case #1406422882 and we'll make it right.

      Jon George on Google

      image

      Business Response on Google Apr 8th, 2024
      We appreciate the rating, Jon. We would love to learn more about your experience and how we can make it up to you. Please reach out to us at [email protected], mentioning Google Case #1406284313. Thanks, we hope to see you again soon.

      Valerie Couch on Google

      image First time trying this chain, the food was flavorless. I definitely think Chipotle has the flavor. The customer service was horrible, I felt rushed in the line, like i was bothering them. It wasn't even busy. They didn't know what were ingredients in their cheese sauce. I needed to know that it did not contain yeast extract. I was told by manager to look it up online. No one was friendly, they don't greet you, just Stand there waiting for you to speak to them. I guess I'm just use to good customer service where I'm from. They were Like robots.

      Business Response on Google Apr 7th, 2024
      Hi Valerie, we're sorry to hear your experience wasn't up to our standards. You should always be able to count on us for great service and delicious food, and it sounds like we missed the mark. We'll follow up with the store team and make sure we live up to this standard. We have an "All-Good Guarantee", meaning that if you don't like what you ordered, bring it back up to the line and we'll remake your item, on us. In the meantime, we'd love to make this right. Please reach out to us at [email protected], mentioning Google Case #1406103924. We hope to have the opportunity to welcome you back and provide you with a much-improved dining experience.

      Angelique Chrisman on Google

      image Food is always good.

      Business Response on Google May 29th, 2021
      Hi Angelique, thanks for the awesome feedback! We want to provide delicious food for our fans. We're glad to hear you always have a tasty experience with us. We look forward to your next visit!

      Umair seyal on Google

      image This has to be worst service I've ever experienced at any restaurant let alone a Qdoba. I've seen many restaurants struggle to keep up with orders due to lack of staff, however, that's not the issue here. This place has at least 4 people working at one yet they're always out of things and struggle to keep up even though they know they'll have a rush during lunch time. In spite of experiencing the same rush over and over again they refuse to prepare better for lunch time. They're consistently out of common items like Guacamole and Fajita veggies. You place the order and it's not ready even after 30 minutes of wait time. You go there and you see the employees have that deer in headlights look on their faces.
      I have ordered at least 10 times at this place over the last few months for them to consistently mess up my order and having had to wait there for an extra 15 minutes in spite of giving them a 30 minutes heads up for my online order. It's extremely frustrating to come to this place every few days only to see no changes being made except for a couple of lazy bums being replaced with even lazier bums.
      The worst restaurant in Frankfort. Don't waste your time with this place.
      Vegetarian options: I ordered vegetarian food but the employee had mixed in beef with my order. It's a shame that you guys do this to your customers.

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      Overall Rating

      Overall Rating
      ( 461 Reviews )
      243
      101
      49
      23
      45

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